Heavensward CE Physical Early Access code is going to expires on June 27th.

[M0xie]

This must be a Montreal thing, I have a friend in Victoria that got his on the 23rd. Hope you get an extension on your early access code! I cannot think of a reason why they wouldn't extend it.

Considering early access codes expire tomorrow I'm really surprised this issue has not been addressed by a Mod!

[Dankster]

Just got off the phone with SE, was on hold for 2 hours. I have some good and bad new for all of you waiting on your CEs. According to the SE employee i spoke to, EA does not end on the 27th, but at the end of the day of the 27th, meaning saturday at midnight is the lockout. Unfortunately, there is nothing they can do about extending EA because of technical reasons, it it set to end at midnight on the 27th and there is nothing we or they can do about it. We also lose the game time spent waiting on our physical codes, because the game time builds up for the veteran rewards, and it is "not entirely lost". Fortunately, the CEs seem to all have cleared customs today, some people were lucky and some weren't. Just a waiting game for the unlucky ones now. Mine will get here on monday, most of yours as well, while the ones who live farther away will probably get theirs on tuesday.

[Pattmyn]

Unfortunately, there is nothing they can do about extending EA because of technical reasons, it it set to end at midnight on the 27th and there is nothing we or they can do about it. We also lose the game time spent waiting on our physical codes, because the game time builds up for the veteran rewards, and it is "not entirely lost". Fortunately, the CEs seem to all have cleared customs today, some people were lucky and some weren't. Just a waiting game for the unlucky ones now. Mine will get here on monday, most of yours as well, while the ones who live farther away will probably get theirs on tuesday.

Essentially got the same messaging as you did, however with a seemingly more flippant attitude from my rep. I'm just most upset that we get completely locked out of the characters if they even so much as touched HW content. Don't let me past CCH? Fine, but at least let me run around and level some alt classes or something.

[Yurimi]

Just got off the phone with SE, was on hold for 2 hours. I have some good and bad new for all of you waiting on your CEs. According to the SE employee i spoke to, EA does not end on the 27th, but at the end of the day of the 27th, meaning saturday at midnight is the lockout. Unfortunately, there is nothing they can do about extending EA because of technical reasons, it it set to end at midnight on the 27th and there is nothing we or they can do about it. We also lose the game time spent waiting on our physical codes, because the game time builds up for the veteran rewards, and it is "not entirely lost". Fortunately, the CEs seem to all have cleared customs today, some people were lucky and some weren't. Just a waiting game for the unlucky ones now. Mine will get here on monday, most of yours as well, while the ones who live farther away will probably get theirs on tuesday.

This is correct and not. Early acess does end on the day of the 27th but not at 11:59PM but 12:01AM...

End of Early Access
Early access will end on Saturday, June 27, 2015 at 12:01 a.m. in the time zone for the registered account’s region. Please register the full registration code/promotion code for FINAL FANTASY XIV: Heavensward before this time to continue playing after the Early Access period.

For me thats about 8hrs from now since I believe the NA times are set off of Pacific time based on their times for maintenance and such.

This is from the Pre order info page here: http://na.finalfantasyxiv.com/lodest...723b86c22fee5f

[Dankster]

This is correct and not. Early acess does end on the day of the 27th but not at 11:59PM but 12:01AM...

End of Early Access
Early access will end on Saturday, June 27, 2015 at 12:01 a.m. in the time zone for the registered account’s region. Please register the full registration code/promotion code for FINAL FANTASY XIV: Heavensward before this time to continue playing after the Early Access period.

For me thats about 8hrs from now since I believe the NA times are set off of Pacific time based on their times for maintenance and such.

This is from the Pre order info page here: http://na.finalfantasyxiv.com/lodest...723b86c22fee5f

Im at a loss for words, waiting 2 hours on hold only to be fed false information...

[Yurimi]

Im at a loss for words, waiting 2 hours on hold only to be fed false information...

While in game support has always been rather good for me the customer support reps outside the game usually tend to leave much to be desired in honesty and knowledge. A call center employee is usually 100% held to standard by call volume alone and will do whatever it takes to get you off the line and the next customer on it. Only Battle.net support has actually seemed useful in regards to customer support the rest of the industry both games and companies in general your just a tick in their counter.

[polyphonica]

This must be a Montreal thing, I have a friend in Victoria that got his on the 23rd.

It basically seems to depend on what processing center the package went through. Seems like only Ontario eastward were affected.

This is correct and not. Early acess does end on the day of the 27th but not at 11:59PM but 12:01AM...

End of Early Access
Early access will end on Saturday, June 27, 2015 at 12:01 a.m. in the time zone for the registered account’s region. Please register the full registration code/promotion code for FINAL FANTASY XIV: Heavensward before this time to continue playing after the Early Access period.

This is from the Pre order info page here: http://na.finalfantasyxiv.com/lodest...723b86c22fee5f

Today's news post said it was 11:59pm on the 26th, but close enough...

The Early Access period for the FINAL FANTASY XIV: Heavensward expansion pack will end on Jun. 26, 2015 11:59 p.m. in the time zone for the region affiliated with your Square Enix account.

http://na.finalfantasyxiv.com/lodest...e391e9e03d1f7f