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  1. #131
    Player
    Sakke's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    4
    Character
    Mi'lil Mithra
    World
    Odin
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Kyan View Post
    Has anyone who has put in a ticket/refund been responded to? I think I might go down that avenue myself...
    I have put in a ticket. SE are now investigating the problems I have encountered. It is now a case of wait and see. In the meantime I have updated the versionI was playing on the PS3 to allow me to play HW.
    (0)

  2. #132
    Player
    AvathAlThor's Avatar
    Join Date
    Jun 2015
    Posts
    16
    Character
    Avath Al'thor
    World
    Lich
    Main Class
    Paladin Lv 50
    I just got a slightly more interesting reply from SE support on this...

    "We thank you for your feedback regarding this.

    Our development team has been made aware of the issue that has been experienced by our customer who own Mac versions of the game. We can only advise you to keep an eye out for any updates regarding this on our official media and advise us if you need assistance.

    We apologise for the inconvenience caused and again thank you for the feedback."

    So they are at least aware that there's a general issue and are looking at it. Understandably there's not much more they can say about it than that until they've figured where the problem(s) lie.
    (1)

  3. #133
    Player
    Nemna's Avatar
    Join Date
    Jun 2015
    Posts
    38
    Character
    Mackey Youser
    World
    Malboro
    Main Class
    Gladiator Lv 2
    http://na.finalfantasyxiv.com/lodest...2633ff3209667d


    06/25/2015 8:29 AM
    Important Information for Mac Version Players (Jun. 25)
    The following includes information on preparing to play the Mac version of FINAL FANTASY XIV, and important notices regarding certain game-related features.

    ■Before Using the Mac Version
    Please look over the Mac Play Guide on the following page for information on important topics such as installing the game, controls, and navigation of the user interface:

    http://sqex.to/Rf3

    ■Mac Version System Requirements
    Please ensure that your computer meets the minimum system requirements shown on the following page:

    http://sqex.to/SZu

    ■Warning for Users Who Started Up FFXIV Before Service Began
    We have confirmed an issue wherein unintended files were created if you started up the Mac version of FINAL FANTASY XIV before Jun. 23, 2015 12:00 a.m. (PDT).
    To resolve this issue, please delete the files located in ~/Library/Application Support/FINAL FANTASY XIV/

    ■IME (input method editor) Support
    The Mac version of FINAL FANTASY XIV supports the OS’s default IME to input special text characters.
    Please note that any other IMEs may cause text input to not function properly.

    We are currently focusing on finding ways to display IME mode changes while in fullscreen mode. Further information on this will be provided as it becomes available.

    ■Transferring Configuration Settings from Windows to Mac
    Users can back up their game settings from the Windows version and transfer them to the Mac version.
    Please look over the “Backing Up Game Settings” section in the Mac Play Guide:

    http://sqex.to/Rf3

    Please note however that the backup file cannot be used while it is still on a USB device.
    (1)

  4. #134
    Player
    Nemna's Avatar
    Join Date
    Jun 2015
    Posts
    38
    Character
    Mackey Youser
    World
    Malboro
    Main Class
    Gladiator Lv 2
    Unfortunately, for most of us, the above addresses the problem not at all.
    (1)

  5. #135
    Player
    Delily's Avatar
    Join Date
    Oct 2014
    Location
    Gridania
    Posts
    666
    Character
    Delmania Shadowstar
    World
    Diabolos
    Main Class
    Dark Knight Lv 100
    Right, in my specific case, I think the nVidia GT 750M with 4 Gb is slightly better than the Iris Pro. I could be wrong, though.
    (1)

  6. #136
    Player
    Titor's Avatar
    Join Date
    Apr 2014
    Location
    Garlemald
    Posts
    1,228
    Character
    Titor Jaraba
    World
    Balmung
    Main Class
    Alchemist Lv 100
    I would buy a Mac client if it was native and works. I was really excited for this, and it is quite a let down.
    (1)

  7. #137
    Player
    MoNeNe's Avatar
    Join Date
    Jun 2015
    Posts
    1
    Character
    Lilith Little
    World
    Zeromus
    Main Class
    Conjurer Lv 9
    This totally sucks!
    Refund or just let us play on windows.
    (0)

  8. #138
    Player
    LeonWhitehart's Avatar
    Join Date
    Jun 2015
    Posts
    31
    Character
    Leon Whitehart
    World
    Shiva
    Main Class
    Paladin Lv 60
    Quote Originally Posted by Nemna View Post
    Unfortunately, for most of us, the above addresses the problem not at all.
    What they are saying is just 'deal with it'. Thank you very much SE for providing us with such an excellent product and respectful support.
    (0)

  9. #139
    Player
    Reih's Avatar
    Join Date
    Oct 2013
    Posts
    142
    Character
    Dys Topia
    World
    Ragnarok
    Main Class
    Sage Lv 90
    The information for the Mac OS X version was not available at the time of purchase. This has been edited way after this and just trying to avoid a bullet with the latest high end OS X machines. Even tho playing under Bootcamp is way better than the OSX version. SquareEnix: get on top of your games! This kind of unreliable information and confusing communication towards your customers can land you a big loss and should not be tolerated by anyone buying the game.

    SE, deliver what you promised!!
    (1)

  10. #140
    Player
    Nemna's Avatar
    Join Date
    Jun 2015
    Posts
    38
    Character
    Mackey Youser
    World
    Malboro
    Main Class
    Gladiator Lv 2
    The specs outlined in their new post don't seem to jive with what was available/discussed previously. What's going on, SE?!

    https://www.reddit.com/r/ffxiv/comme...pecs_released/

    Minimal specs

    OS: OS X 10.10.2
    CPU: Intel Core i5 2.7GHz
    Memory: 4GB
    Graphics: NVIDIA GeForce GT 650M and up, AMD Radeon HD4870 and up, or Intel Iris Pro and up.
    Space: 30GB

    Recommended specs

    OS: OS X 10.10.2
    CPU: Intel Core i7 2.5GHz
    Memory: 8GB
    Graphics: NVIDIA GeForce GTX 775M, AMD Radeon R9 M290
    (2)

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