Unable to link PS4 digital download to existing service account

[sg570]

Woke up and got ready for work... posted the BUMP... figured what the hell I'll give it a try quick... working now it seems.

[Carmichrobe]

How strange... Maybe it just took time for it to register correctly? I will try again shortly myself.

[Cifer127001]

Mine's still not working...

[T2teddy]

Mine's still not working...

Lord you won't be able to play any HW content anyway unfortunately. YOU do not have a level 50 character yet, let alone one which has completed the entire pre-HW scenario.

[Cifer127001]

Do I need a lv 50 character to even create an au ra character? Because they are locked the same as if I didn't own the expansion...

[Corvin]

Mine started working this morning around 5:30am EST. I I'm currently updating again cause my PS4 shut off, But now while patching you may encounter a "unable to patch" with these numbers [20512] / [20496]. These are the same numbers from my research that others have gotten based on ISP connection issues. They said to just continue trying to update you may get it in 3 trys or 12 trys. I'm on my 3rd try and i'm currently updating rest of the patch files that consist 9gbs of data which is the rest of Heavnsward data. Hope this helps.

[T2teddy]

Do I need a lv 50 character to even create an au ra character? Because they are locked the same as if I didn't own the expansion...

Nope, here's the quote from patchnotes:

[3.0] Players can now select the Au Ra race.
Upon registering FINAL FANTASY XIV: Heavensward to your service account, the Au Ra will be a selectable race when creating new characters, editing your character's appearance using fantasia, or hiring a retainer.