SE Store Keys.

[Odstarva]

Has anyone gotten any keys from the EU-SE store?

[Snugglebutt]

Has anyone gotten any keys from the EU-SE store?

Does not look like it. Seems the EU one is being neglected. I bought mine from EU store and still no key too with very little time left before maintenance ends it is not looking good.

[Rydia]

Does not look like it. Seems the EU one is being neglected. I bought mine from EU store and still no key too with very little time left before maintenance ends it is not looking good.

The early access codes are good till the 27th so you have plenty of time to get your code.

30 mins left until maintenance complete and Heavenswsrd officially launch in Europe but still no keys. I hope they will automatically send the emails to everyone.

you mean an hour and a half.

[Snugglebutt]

The early access codes are good till the 27th so you have plenty of time to get your code.



you mean an hour and a half.

I pre-ordered the CE (in fact I pre-ordered two CE's from the EU store, one for me and one gave to my friend who is a new player). I want what I paid for including the mount and gear when the servers come back online. That is not an unjust or unreasonable thing to ask for from SE when those who ordered from the JP and US stores are getting theirs it seems.

[Odstarva]

I pre-ordered the CE, I want what I paid for including the mount and gear when the servers comes back online. That is not an unjust or unreasonable thing to ask for from SE when those who ordered from the JP and US stores are getting theirs it seems.

Exactly this. Is there a reason the US and Japan are getting their code as soon as it ticks, but here in Europe we aren't getting it 8 hours AFTER it did for us? I do expect the code before the maintenance is over, not after.

[Rydia]

Exactly this. Is there a reason the US and Japan are getting their code as soon as it ticks, but here in Europe we aren't getting it 8 hours AFTER the hour? I do expect the code before the maintenance is over, not after.

You do realize in the US on the East Coast it is 3:34 am? That isn't as soon as it ticks. Also it isn't like you know tons of people are ordering and they have to go through all those orders and make sure they were paid for and the pay went through properly or anything right?

Edit: Also please remember Square doesn't handle the payments on their site it is another company entirely which is why you do not receive the codes instantly.

[Odstarva]

You do realize in the US on the East Coast it is 3:34 am? That isn't as soon as it ticks. Also it isn't like you know tons of people are ordering and they have to go through all those orders and make sure they were paid for and the pay went through properly or anything right?

Edit: Also please remember Square doesn't handle the payments on their site it is another company entirely which is why you do not receive the codes instantly.

Which is why I said the US (the whole country) 'ticked'. In europe, that would have been at midnight british time. And I very much doubt they are manually sorting them out, in fact I'm fairly confident they have an automated system in place. They have to considering the massive ammount of orders they get.

And I'm not complaining that it isn't instantaneous, I'm complaining that it hasn't happened several hours after the appointed time.

Edit: On an aditional note, maybe some of you don't mind how your money is spent but some of us have to make choices. I do take it the wrong way if I see some people getting prioritized over others, is our money not as good as yours? Why do we need to wait while others don't? I don't mean to sound aggressive here, nor impatient but I am concerned. It won't kill me, I can wait - but I don't want to and I shouldn't have to.

[Alunari]

I pre-ordered the CE (in fact I pre-ordered two CE's from the store, one for me and one for my friend), I want what I paid for including the mount and gear when the servers comes back online. That is not an unjust or unreasonable thing to ask for from SE when those who ordered from the JP and US stores are getting theirs it seems.

I have to agree, I also pre-ordered the CE, you'd think SE would be able to issue the codes for their own game, if other retailers can, and have already.

[Riardon]

The early access codes are good till the 27th so you have plenty of time to get your code.



you mean an hour and a half.

No it ends at 9 GMT so only some mins left .

[Rydia]

No it ends at 9 GMT so only some mins left .

it ends at 2 am pdt which would be 1 hour 20 minutes from now. since it currently is 12:38 am ther.