So I pre-ordered the expansion, and my account says I will get the digital content when the expansion officially launches, and that I also have early access. However, under where it says if you own the game and expansion, mine is marked as not having it with the O under the sections. Either it means I don't own it, or I can't use it until it launches in a few days, despite it being flagged as early access.

Help please!

Wait 2 hours in chat queue only to get a message saying no one is available to help me.