Pay for your inventory.

[Ashgarth]

Yet somehow they're perfectly fine with the server space by doubling the current max inventory capacity for the same servers

^^This^^

The problem is not the service itself, hell I'm paying for an extra retainer right now so I do use it.

The problem is that they have given excuses that make no sense given that they can suddenly double the amount of inventory available. So basically instead to fixing a problem they seem to capitalize on it by solving it via a cashgrab.

[Cynfael]

So basically instead to fixing a problem they seem to capitalize on it by solving it via a cashgrab.

To play devil's advocate, it could be that the earnings they are projecting from this additional service are intended to pay for whatever additional resources they require to offer it.

(Disclaimer: Naturally I don't know that this is the case. Just a thought, though.)