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  1. #1
    Player
    Mythria's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    20
    Character
    Mythria Avalerion
    World
    Zalera
    Main Class
    Conjurer Lv 60
    I bought the expansion back in March, and I received the codes. The codes have since been registered so my mogstation account already registers Heavensward/Early Access. I even received an email last week letting me know my codes have been activated. Thing is when I bought it, I had the money on my debit card at the time. Thought I would be charged right away, but never was. Then I got the email today about being charged on June 18th. But some problems have come up since I ordered it. So there won't be any money on that card until next Friday, the 19th. Will they just not let me log on since the codes are already registered. Not sure how they can cancel when the codes are already used.
    (0)

  2. #2
    Player
    MageBlack's Avatar
    Join Date
    Oct 2013
    Posts
    1,715
    Character
    Sora Burakku
    World
    Zalera
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Mythria View Post
    I bought the expansion back in March, and I received the codes. The codes have since been registered so my mogstation account already registers Heavensward/Early Access. I even received an email last week letting me know my codes have been activated. Thing is when I bought it, I had the money on my debit card at the time. Thought I would be charged right away, but never was. Then I got the email today about being charged on June 18th. But some problems have come up since I ordered it. So there won't be any money on that card until next Friday, the 19th. Will they just not let me log on since the codes are already registered. Not sure how they can cancel when the codes are already used.
    My situation was similar. When i repurchased I could not enter the new code for the early access/preorder in the mog station. I still did it on the registration site that gives you the EA code though. anyway, once I realized I couldnt enter the code or update it, I contacted SE support. They told me that as long as it says you registered for early access, you should be fine (at least thats what I was told). Just make sure when you get the serial number from when you actualy manage to purchase it, that is what you enter to upgrade your account from early access to open access.

    (1)

  3. #3
    Player
    Vrankyl's Avatar
    Join Date
    Nov 2014
    Location
    Gridania
    Posts
    605
    Character
    Tsenno Se'senovoto
    World
    Mateus
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by MageBlack View Post
    My situation was similar. When i repurchased I could not enter the new code for the early access/preorder in the mog station. I still did it on the registration site that gives you the EA code though. anyway, once I realized I couldnt enter the code or update it, I contacted SE support. They told me that as long as it says you registered for early access, you should be fine (at least thats what I was told). Just make sure when you get the serial number from when you actualy manage to purchase it, that is what you enter to upgrade your account from early access to open access.
    Oh good to hear. While I still haven't received the email about the charge yet I did have to reorder due to fraud issues and have been trying to figure out what to do about the new EA code since SE support has only been giving me the run around. But I will sit tight then and see what happens.
    (1)