The single biggest issue holding back FFXIV needs to be specifically addressed.

[Celeras]

I think the real problem is the FFXIV servers are in Japan and the latency for EU/US players is quite bad. It would make sense to host servers outside of Japan but I guess that won't happen until the game becomes profitable (if at all).

That would be true if we were talking about lag. But lag doesn't cause a circle to turn into a 3-point triangle.