Dear SE, please stop ignoring the bigger threads.

[Malevicton]

Even just leaving such a reply as that in my thread would've helped a little. Don't have to say what they are doing to combat RMT, just an acknowledgement and reassurance that it is an issue and they are going to step up their game would've sufficed.

Even without a personalized dev response, I feel pretty confident that SE is aware that rmt exist and are trying to do stuff. Also, devs release their ban waves, which is the most updated information they really have to share. So they are keeping us posted, just not in your thread and not the way you'd prefer.

[Ilitsa]

And there are 8 days until early access kicks off.

And console users who have purchased the physical copies off the SE store are still left bewildered, wondering if we're even going to GET the EA codes or not.

[Zabuza]

Yeah, I didn't even know about that dev reply until I read this thread just now. It's not even about it being my thread in particular. You'd just think they'd post in the largest and most relevant RMT type thread, though they haven't posted in any of them at all. I truly hope all the voices in that thread have not gone unheard and something is done come HW.

[Rhas]

And console users who have purchased the physical copies off the SE store are still left bewildered, wondering if we're even going to GET the EA codes or not.

Exactly. I'm still waiting for my code as well for my physical PS4 versions code. Especially since they have already charged me for it.

[Raist]

Even just leaving such a reply as that in my thread would've helped a little. Don't have to say what they are doing to combat RMT, just an acknowledgement and reassurance that it is an issue and they are going to step up their game would've sufficed.

There is a response about RMT regularly in the Lodestone...have you followed their advice that is included with every one of them?

Players who discover any confirmed cheats should, under no circumstances, exploit or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support & Information] -> [Contact Us] -> [Report Cheating].

We will continue to take stringent disciplinary action against any accounts with confirmed involvement in RMT/illicit activity; players should take care to steer clear of any activity that violates the Terms of Service.

This isn't just window dressing to provide them cover. It is actually an invitation for us to become more proactive in helping them address the problem. Far more effective to send a message directly to the team tasked with dealing with RMT than coming here to vent to an entirely different group of people virtually powerless to have any measurable impact on the situation.

[Malevicton]

Yeah, I didn't even know about that dev reply until I read this thread just now. It's not even about it being my thread in particular. You'd just think they'd post in the largest and most relevant RMT type thread, though they haven't posted in any of them at all.

I mean they post it as news on the lodestone, which gets way more traffic than any thread about anything :/ What would they post in the rmt threads? Just links to the news they already posted elsewhere? Seems kinda redundant.

Edit: Just googled "ffxiv rmt" for science. 2 of the top 3 results take you to the lodestone announcements. The other one is a wiki. If you are looking for an up to date dev response on rmt they're actually extremely easy to find.

Edit2: The "Largest and most relevant RMT type thread" is still infinitely less relevant than the dev tracker posts, since that's sort of where they do dev responses by default. If dev responses are what you're looking for, they want you to look their first, not dig through 100+ pages of player opinions to try and find the 1 dev post, which may just end up being "Sorry still working on it, will update later"

[codofwisdom]

I mean they post it as news on the lodestone, which gets way more traffic than any thread about anything :/ What would they post in the rmt threads? Just links to the news they already posted elsewhere? Seems kinda redundant.

Just so we're clear: Do you mean the purges? Those are all very well, but they're treating the symptom, not the disease.
Have they had any news posted on the Lodestone which takes a pro-active step against RMT? I've only been playing for 2 months, so if there have been some, I probably wasn't around.

[Zabuza]

I mean they post it as news on the lodestone, which gets way more traffic than any thread about anything :/ What would they post in the rmt threads? Just links to the news they already posted elsewhere? Seems kinda redundant.

Are you talking about their weekly bans? I don't count those weekly messages. It's the same cut and paste every week and seems to do nothing in the grand scheme of the game. RMTs still run rampant.

[Malevicton]

Are you talking about their weekly bans? I don't count those weekly messages. It's the same cut and paste every week and seems to do nothing in the grand scheme of the game. RMTs still run rampant.

I mean... it's what they're doing. It's the only info they have. What do you want them to say? "We're still doing today what we did yesterday"? Should they post it once, or every day? So like I said, you thinking they're not doing enough is a totally different topic that I'd rather not get into, but to say they're not keeping you up to date is just incorrect.

Edit: Wow I say "I mean" way too much

[Rhas]

Just so we're clear: Do you mean the purges? Those are all very well, but they're treating the symptom, not the disease.
Have they had any news posted on the Lodestone which takes a pro-active step against RMT? I've only been playing for 2 months, so if there have been some, I probably wasn't around.

They aren't ever going to talk about any proactive steps against RMT because then RMT would know what is coming and the minute they found out and try to figure ways to bypass it. Why give RMT an advance notice? They are working behind the scenes, just like security people in a store. They can't actually take action until someone tries to steal a product or do something illegal.

Just because you can't see them, that doesn't mean they aren't there watching you through their surveillance cameras ;P