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  1. 06-09-2015 04:16 PM #1
    StrejdaTom
    Player
    StrejdaTom's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    1,678
    Character
    T'aretha Tyaka
    World
    Ragnarok
    Main Class
    Bard Lv 70
    Quote Originally Posted by Evenstar View Post
    Two days ago I got an e-mail saying I will be billed. Now it says I could not be billed ...

    I used PayPal, I have enough money on both my bank account linked to PayPal and on my PayPal account itself. What the hell is the problem ....
    Wow... I hope this won't happen to me.. sorry to hear that. I wouldn't try email support, they would answer in 1 month. Try chat support or call them asap.
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  2. 06-09-2015 04:46 PM #2
    Jill1808
    Player
    Jill1808's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    66
    Character
    X'fei Tia
    World
    Ragnarok
    Main Class
    Dragoon Lv 70
    Quote Originally Posted by StrejdaTom View Post
    Wow... I hope this won't happen to me.. sorry to hear that. I wouldn't try email support, they would answer in 1 month. Try chat support or call them asap.
    Not necessarily. I've also had a problem with my payment method. I opened a support ticket via e-mail support last sunday and the issue was cleared today.

    @ Evenstar

    If you've bought Heavensward at the EU SE online store, try the e-mail support. Just be detailed enough in explaining your problem.
    Good luck to you.
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