
Originally Posted by
Bayohne
Various Q&A
Can I go to Ishgard right after purchasing Heavensward?
In order to access Ishgard, you will first need to complete the main scenario quest "Before the Dawn," which will be implemented in FINAL FANTASY XIV: A Realm Reborn Patch 2.55.
I play on both Windows and PS4. What do I need to purchase?
You will need to purchase both the Windows and PS4 versions of the expansion to play the new content on both platforms. If you would like the exclusive bonus items from the Collector's Edition, you can get them with either the Windows or PS4 version as they will be linked to a single service account. Heavensward must be installed on the client to access the areas that will be added in Heavensward. If you are planning to log back in on a client that doesn't have Heavensward installed, make sure to log out in an FFXIV: ARR area.
I'm using the 20 GB model of the PlayStation 3. Will I be able to install Heavensward?
We are expecting that roughly 20 GB of disk space will be needed in order to install Heavensward, so we recommend upgrading to a larger capacity HDD beforehand. Please refer to the Sony Computer Entertainment support FAQ for NA and support FAQ for EU region for details on upgrading the PlayStation 3 hard drive.
I've purchased the Collector's Edition for A Realm Reborn, but if I purchase the standard edition of Heavensward will I still receive the in-game bonus items for the expansion?
No, you will not receive the bonus items. The bonuses are separate for the A Realm Reborn Collector's Edition and the Heavensward Collector's Edition. If you would like the Heavensward Collector's Edition bonuses, you will need to purchase the Heavensward Collector's Edition.
Will the bonus items be distributed to a single character or to all character under the same account?
Bonus items will be applied to the entire service account, so all characters under the service account will receive the items. Furthermore, any new characters created on the same account afterwards will also receive these items.
Will there be a digital collector's edition upgrade option to receive the collector's edition in-game items?
Yes, there will be. We'll announce further details, including pricing, at a later date.
Will 'The Navel *SUPER' animated video be included on the Collector's Edition blu-ray movie disc?
We'll look into it!
If I pre-order the Mac version will it come with early access?
No, it will not.