heavensward charging the 1st!!!?

[Naruil]

I just want them to charge me so I can stop worrying about it.

I think they will bill as a 1st come 1st served process. At lest that is how it should be done. But eh who knows.

[Ulathskullsplitter]

I just want them to charge me so I can stop worrying about it.

Same. I received the email saying I would be charged today, June 1st, and yet it is now 7 pm here and I still haven't been charged. I have the money in my account but if they tell me they are going to charge me today then do it. Don't leave me hanging wondering when it's going to go through. I just want it done and paid for so i don't have to worry about it. Pretty unprofessional. Though i supposed they still technically have 5 hours left but the business day is over with already.

[Anderism]

I never got the e-mail about my account being charged on the first, nor have I actually been charged. I'm starting to worry about this. If I miss out on the pre-order bonuses, I'll be pretty upset.

[Nadirah]

Every digital DL preorder I've done I paid for upfront.

If I was getting it in stores I had the option for a deposit and payment at pickup.

Why would it be different here?

[Valnen]

Every digital DL preorder I've done I paid for upfront.

If I was getting it in stores I had the option for a deposit and payment at pickup.

Why would it be different here?

Amazon's standard way of handling any and all preorders is to charge when the item ships and not a moment sooner.

[Rizon]

The e-mail I received stated that they would begin charging on the 1st. There was no indication that it would be completed in 1 day. The SE store still shows my order pending. Give it a couple of days. I have a feeling that they are going in order of shipping time. Ground goes first, 2 day air 2nd so on; so forth.

Valnen....unfortunately we are not dealing with Amazon but with a company hired by SE. I have no idea how reputable they are. If it's anything like Digital River I am not too impressed.

[Valnen]

The e-mail I received stated that they would begin charging on the 1st. There was no indication that it would be completed in 1 day. The SE store still shows my order pending. Give it a couple of days. I have a feeling that going in order of shipping time. Ground goes first, 2 day air 2nd so on; so forth.

Valnen....unfortunately we are not dealing with Amazon but with a company hired by SE. I have no idea how reputable they are. If it's anything like Digital River I am not too impressed.

I understand that, I'm just saying why some people's expectations might be different. Also, mine hasn't been charged yet either and I picked the 5-10 day shipping. So I suspect the system is just going to be slowly processing the orders over the next few days.

[Medicine]

Hmm... I didn't get any mail saying that. :/

[Mikedizzy]

I pre-ordered my PS4 Physical Collector's Edition on the day it went live...(yes it took forever). I wish they would just charge at that time and not wait personally. You will be fine not matter what but it did say if the payment does not go through that they would cancel the order. Unless you want a physical and they run out you can always just order the digital collectors and get everything except the dragon, book and blue ray. So you will not really miss out on anything at all. They should though ship it no matter what so that it reaches you in time for launch...that sucks that some of had to pay a bunch to get it here faster.

[ShinigamiKayla]

They should though ship it no matter what so that it reaches you in time for launch...that sucks that some of had to pay a bunch to get it here faster.

I heard though we have with pre-order code that it will last us like until end of june until we have to register heavensward giving time for physical stuff to ship o.O