Personally, I feel that having to study and research for a game fight is a bit silly. If it were any other type of game (or any other type of RPG, for that matter), it would be considered cheating. I don't see why people are so utterly shocked an appalled when they run into people that don't feel that it's necessary to research a fight, before the first try.

Even though it does not thrill me to do so, I choose to "do the research," not because I want to be prepared for the fight, but rather I do not want to inconvenience the other players with my ignorance. Failure cost time, and I'd imagine not too many people are thrilled about wasting time, especially because of someone else. Explaining the fight, via text, besides being difficult, also take an obscene amount of time. Again, people shouldn't be too shocked and appalled that people aren't lining up to be an FFXIV tutor, especially during the fight instance.

I don't think the blame can be totally left on the players, since the game design itself remains totally complacent. The challenge of difficulty shouldn't be in finishing, but rather in doing well. Perhaps the dev team should consider implementing some sort of individual ranking for instance fights, similar to how they handle performance with FATEs. There should also be more of an incentive placed on doing well in a fight. The best rewards should be reserved for those that do well. For example, if you spend majority of a Titan fight at the lowest level of the Navel, perhaps you shouldn't earn the right to roll on loot, or any of the reward tomes.