Benchmark is out

[Blueyes]

Tried right-click/run as administrator on the executable? See if that works, or changing the OS on the compatability tab? If you are using Vista/Windows 7/8 then not sure why it's not working :/

Having the same problem as well. Using the latest version of Windows 8 and running as an administrator didn't seem to help. Don't have FFXIV running. Not sure what else to do.

[micropanther7]

Having the same problem as well. Using the latest version of Windows 8 and running as an administrator didn't seem to help. Don't have FFXIV running. Not sure what else to do.

Sorry it didn't help Nor am I to be honest, let's hope someone with more tech know-how than myself can come up with something! :/

[Blueyes]

Sorry it didn't help Nor am I to be honest, let's hope someone with more tech know-how than myself can come up with something! :/

Maybe there's some luck to it. I restart my computer twice and this latest time it was finally able to launch the character creator. Definitely not a very tech savvy solution, but I guess it worked for me. >.>

[Kayokane]

Having the same problem as well. Using the latest version of Windows 8 and running as an administrator didn't seem to help. Don't have FFXIV running. Not sure what else to do.

try going to your Download folder and finding the zip file "ffxiv-heavensward-bench.zip" right click it and check the properties make sure that the program is unblocked windows doesn't like downloaded zips