Quote Originally Posted by DoctorPepper View Post
I agree that the issue needs to be addressed.. but I don't think your solutions are good solutions.
Why are a blacklist account or right-click-report that suspends at a certain reported threshold not good, at least interim, solutions to the spam problem?

The reason I think that is because it is well known there is a non-intrusive 3rd party tool provided by guildworks that provides a user defined chat filter. People with the filter have confirmed that they see next to no RMT shouts/tells when properly configured.
Which requires us use a 3rd party tool which SE has told us not to do. I'm down for add-ins. I used them all the time in WoW, but there isn't currently any "blessed" way of doing it and I'm leery of dealing with 3rd party. Also worth noting that they change up their spam periodically to mess with the filters now. So that's a temporary solution or a high maintenance one.

SE will not eliminate RMT, it's not possible, otherwise countless other MMORPGs would have already done it. Banning the buyers will only add animosity to the community because a lot of people who buy will complain and claim to be legit. We already saw this happen once at launch when a digit was removed from every bodies gil if they went over a certain threshold. The bottom line is that SE would have to hire a significantly large amount of people to investigate the number of cases that exist and they're not going to do that because money.
People keep saying this, and I will keep responding. WE AREN'T ASKING FOR THEM TO ELIMINATE RMT! We want the spammers dealt with. Most of us understand that RMT isn't going away, I don't want to be bothered with the spam. Two different issues.