SICK OF THE LAG FEST

[Girafei]

I have an older computer and lag can be a problem from multiple points from me. (PC/ISP/SE SRV) I found some things that helped me.
-In {System Settings} & {Character Settings} : I adjusted the amount of stuff i request to load like people and effect animations. At first this sounds like a loss, but, in all reality I didn't change the textures for the world or my own char. So i don't notice a difference.
-Frame Limiting : I set this aside as it may have nothing to do with anything. I set mine to limit because it would go from 35+ to 0 to 5 to 0 to 18 ..... etc and it almost seemed like it would pull to high top out crash and have a seizure, and limiting it and then restarting the client has stopped it from Seizen up. I still get a few slight jumps but overall smooth
-Misc Stuff : i use an Application Called Razor (Sorry for naming a product ) but its a game booster and when i launch FF XIV with it it will cut all un needed stuff running in my computer and free up Phys mem and CPU load . It has helped . Not saying get that program but looking at your Physical Memories load % & your CPU's Load% freeing up space and clutter always helps even the best pc.

Just sharing my experience, cause i know the feels of crippling lag..... They suck

[Chap_]

Same thing as everyone here. On PS4 with a solid 50mbps/20mbps fiber optic connection.

Tons of lag since around mid march. Game is unplayable. Stops for 5-10 seconds at a time, sometimes up to 20 and then catches back up. Results in endless deaths in stupid easy stuff, and makes the fun level 50 stuff unplayable. Extremely disappointed this wasn't addressed ASAP. Can't progress healing or tanking classes with the delays. Not as if DPS is much better, but at least I only get myself killed usually. Do something about this or lose another customer.

[VraeliaValkyria]

Not that SE actually gives a damn about their players...but I am posting, yet again. About their errors. I was in a duty, and got a 90k, came back and I was kicked out and I still need to do it. Fix your freaking lag/error issues. I have been getting this bs for months now! Why the heck isn't all these errors (90k, 10105, 2002) fixed yet? WHY? I really do not want to play with this continuous bs. lol

Server-Sargatanas
Platform - PC

[VraeliaValkyria]

Sooooo, any Dev team having anything to say on this? I mean the lag is still horrible. And some people have gotten 90k's on Sargatanas this morning. Why can't we get an answer to this?

[Raist]

There are known issues amongst the various ISP's involved in getting data back and forth between your client and the your world service. Uunless you are right there in Montreal and use PSInet or Ormuco for Internet, you likely use at least 3 ISP's along the way. It has been covered extensively on these forums and elsewhere. If you haven't done so yet, may want to run some tests to rule that out. TATA (AS6453) recently had big issues with some corridors in the north east, and Level3 has been known to have issues off and on for years... Cogent is a bit better, but isn't immune to such problems either. Same goes to Verizon's ALTER.NET and GTT's TiNet/SPA segments. Those are 5 of the major ISP's with whom Ormuco has peering agreements, and who most of us ultimately wind up using to get to SE.

So.. if you see their names along your route at hops exhibiting issues, they are likely the culprit or at least heavily invested in the problem. More often than not, it would be your ISP that would need to address the problem, as they are the ones who established the route that is putting you on that hop in the first place. They can either work to address the problems along that route, or switch you to alternate routing to try to avoid the troubled segment. All of this falls under your ISP's influence far more than SE could ever exert towards a solution.

The exception of course is when the problems occur only on the other side of those third/fourth party exchanges and are fully within Ormuco or SE's segments. Ormuco is SE's ISP, so from that point forward, SE would likely get better results trying to get things addressed. To that end... SE has been announcing planned maintenance by Ormuco, as well as maintenance of their own. One Ormuco maintenance had been postponed a couple times, but appears to have finally been completed last night--but another is pending this weekend (check the Lodestone for the time frame). Ormuco has done this a few times in the past and has addressed some of the congestion/stability issues that were found within their sphere of influence. With any luck, such will be the case again.

If after this maintenance completes you still have issues and you have not either diagnosed your route yourself or had your ISP seriously investigate it (as in, you typically need to be dealing with Tier3 support (sometimes referred to as Engineering) and not the guys that answer the 800 number or the techs that come on site--if your ISP has an online support portal, it usually gets you to those higher tiers faster), you really need to check out your route--either doing it yourself or getting your ISP involved..

Here is an article from Blizzard that gives a good run down of some basic tests you can run or have your ISP do on your behalf, as well as some server addresses you can test against. I will also include the DNS names for the lobby servers to FFXIV. You may also want to test against other established services like Google/Youtube, Netflix, Hulu, TwitchTV or even Microsoft to help draw some contrasts--and save your results so you can forward them to Tier3 later, as it helps substantiate the claim about issues enroute specifically to SE's servers:

Blizzard's Article on testing connectivity issues with their servers:
https://us.battle.net/support/en/art...g-a-traceroute

SE's lobby servers in Canada:
neolobby02.ffxiv.com
neolobby04.ffxiv.com
neolobby06.ffxiv.com

SE's lobby servers in Japan:
neolobby01.ffxiv.com
neolobby03.ffxiv.com
neolobby05.ffxiv.com

***note some of these assignments may change with introduction of the new EU based servers coming with 3.0

Oh, and as for the Dev Team responding... this is user-to-user support more so than user to SE. It's covered in the sticky welcoming you to the Tech Support forum. They have however communicated to us through the forums and the Lodestone off and on over the past year--there are several stickies for gathering information on issues players are experiencing, and as I mentioned earlier, there is currently a notice about planned maintenance on the datacenter being conducted by their ISP, as well as a planned SE maintenance next week that includes some infrastructure work as well.

http://na.finalfantasyxiv.com/lodest...593143b59b8869

03/27/2015 5:02 AM
[Maintenance] North American Data Center Maintenance (Mar. 28)
At the following time, we will be performing maintenance on the North American data center. During this time, players may be temporarily unable to connect to the North American data center, or may become disconnected from the server, but gameplay will be possible by logging in again.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Mar. 28, 2015 9:00 p.m. to Mar. 29, 2015 3:00 a.m. (PDT)

[Affected Worlds]
- North American data center Worlds

http://na.finalfantasyxiv.com/lodest...1bbad63e282f2e

03/26/2015 10:52 PM
[Maintenance] All Worlds Maintenance (Mar. 30)
At the following time, in order to accompany patch 2.55 and infrastructure maintenance, we will be performing maintenance on all Worlds. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

*The World Transfer Service will be suspended 15 minutes before maintenance begins, and will be unavailable until maintenance has ended.

*Please be advised that you will be unable to make reservations for Ceremonies of Eternal Bonding from the time maintenance ends until Apr. 3, 2015 2:00 a.m. (PDT).

[Date & Time]
Mar. 30, 2015 10:00 p.m. to Mar. 31, 2015 4:00 a.m. (PDT)

*The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

[Elmeron]

Weird... Not experiencing any of these issues, the rare time I lag is sometimes in Mor Dhona. It's like this stuttering, freeze, but if I restart the game it seems to go away. I do have a computer built, specifically for gaming though. I used to think I lagged in other games before, but after I built my gaming rig I went back and played those same games...No lag.

It had been my computer all along. Maybe some of you could start saving for a PC upgrade? My build only cost me $700 and is able to play anything out there in max settings, if you'd like more information on it, feel free to leave me a message.

[jiyeo]

ping goes extremely high when playing game after maybe 30-40 mins in. starts normal but would suddenly start lagging. have not had a problem like this before. only after patch pls help. this is getting ridiculous. tried everything from port forwarding, resetting router, calling isp.

problem seems to come from the game and is affecting my whole internet.

[Imoye]

After I teleport, the game goes down to like 1 fps on ocassion and basically freezes. Sometimes it crashes, while most of the time it catches up after around a minute. The game feels very unstable. I have a good PC so that's not the issue.

[marewa]

Having the exact same problems on PS4 ever since this damn patch. Game is unplayable.

[LlamaLove]

Adding to the list of lagging issues.

I will note that since the FCC passed that reclassing of Internet, things have gotten better. Before the reclass, I was getting 2-3 seconds of lag on everything. After the reclass, I'm down to 1-2 seconds of lag.

Issue is not my PC...

CPU: i5-4690K @ 4.4 GHz
CPU Cooler: Corsair H80I
Mobo: Asus Z97-Pro 
GPU: Asus GTX 980 STRIX
Ram: GSkill Ripjaws Z 1866, 16GBs
SSD: Crucial M550 256GB
PSU: Seasonic 760XP2
Fans: Cooler Master JetFlo 120 - Blue LED (9 total)
Case: Cooler Master Storm Scout 2 Advanced - Black

As you can see, PC is more then able. Temps are high 60s/Low 70s under prime95 load.

Using a VPN program (WTFast for example) all lag is removed. This rules out the FF14 servers as the culprit as the lag would be present regardless what I do.

Seems Tata Communications is to blame. Before the reclass, I would be at 32ms every jump until Palo Alto. From there, I would jump to 100ms+ per jump after and get a 15-30% packet loss during non-peak hours at Palo Alto.

Current Pathping:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Hellshiver>pathping 199.91.189.57

Tracing route to 199.91.189.57 over a maximum of 30 hops

  0  My PC
  1  My Router
  2  tge7-1.ftunaz0901h.socal.rr.com [76.166.20.121]
  3  tge1-2.yumaaz1401r.socal.rr.com [72.129.49.64]
  4  tge2-14-0-11.lsancarc01r.socal.rr.com [72.129.49.24]
  5  bu-ether46.lsancarc0yw-bcr00.tbone.rr.com [107.14.17.132]
  6  0.ae1.pr1.lax00.tbone.rr.com [107.14.17.250]
  7  ix-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]
  8  if-3-2.tcore1.PDI-Palo-Alto.as6453.net [66.198.127.25]
  9  if-2-2.tcore2.PDI-Palo-Alto.as6453.net [66.198.127.2]
 10  if-11-3.tcore2.CT8-Chicago.as6453.net [66.198.144.58]
 11  if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96.45]
 12  66.198.96.50
 13  192.34.76.2
 14  199.91.189.234
 15     *        *        *
Computing statistics for 350 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           My PC
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  My Router
                                0/ 100 =  0%   |
  2   12ms     0/ 100 =  0%     0/ 100 =  0%  tge7-1.ftunaz0901h.socal.rr.com [76.166.20.121]
                                0/ 100 =  0%   |
  3   12ms     0/ 100 =  0%     0/ 100 =  0%  tge1-2.yumaaz1401r.socal.rr.com [72.129.49.64]
                                0/ 100 =  0%   |
  4   22ms     0/ 100 =  0%     0/ 100 =  0%  tge2-14-0-11.lsancarc01r.socal.rr.com [72.129.49.24]
                                0/ 100 =  0%   |
  5   20ms     0/ 100 =  0%     0/ 100 =  0%  bu-ether46.lsancarc0yw-bcr00.tbone.rr.com [107.14.17.132]
                                0/ 100 =  0%   |
  6   22ms     0/ 100 =  0%     0/ 100 =  0%  0.ae1.pr1.lax00.tbone.rr.com [107.14.17.250]
                                0/ 100 =  0%   |
  7   20ms     0/ 100 =  0%     0/ 100 =  0%  ix-24-0.tcore1.LVW-Los-Angeles.as6453.net [66.110.59.81]
                                0/ 100 =  0%   |
  8   30ms     0/ 100 =  0%     0/ 100 =  0%  if-3-2.tcore1.PDI-Palo-Alto.as6453.net [66.198.127.25]
                                0/ 100 =  0%   |
  9   31ms     0/ 100 =  0%     0/ 100 =  0%  if-2-2.tcore2.PDI-Palo-Alto.as6453.net [66.198.127.2]
                                0/ 100 =  0%   |
 10   83ms     0/ 100 =  0%     0/ 100 =  0%  if-11-3.tcore2.CT8-Chicago.as6453.net [66.198.144.58]
                                0/ 100 =  0%   |
 11   96ms     0/ 100 =  0%     0/ 100 =  0%  if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96.45]
                                0/ 100 =  0%   |
 12  100ms     0/ 100 =  0%     0/ 100 =  0%  66.198.96.50
                                0/ 100 =  0%   |
 13   99ms     0/ 100 =  0%     0/ 100 =  0%  192.34.76.2
                                0/ 100 =  0%   |
 14   89ms     0/ 100 =  0%     0/ 100 =  0%  199.91.189.234

Trace complete.

Testing of lag done by Botany/Mining and timing the delay between click, swing, looting and abilities lighting up again.