unable to connect to data center all morning (error 2002)

[Nepher]

NA server IP is supposed to be 184.107.107.176 for square-enix.montreal.com

ping to there is 72ms

tracert

Tracing route to 184.107.107.176 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 * * * Request timed out.
3 19 ms 46 ms 48 ms dtr02nstlmo-tge-0-2-0-0.nstl.mo.charter.com [96.
34.52.197]
4 65 ms 13 ms 19 ms crr02blvlil-bue-30.blvl.il.charter.com [96.34.76
.221]
5 45 ms 19 ms 14 ms bbr01blvlil-bue-110.blvl.il.charter.com [96.34.2
.170]
6 32 ms 37 ms 30 ms 206.181.23.181
7 33 ms 31 ms 34 ms vb1720.rar3.chicago-il.us.xo.net [216.156.0.177]

8 30 ms 32 ms 30 ms 207.88.14.194.ptr.us.xo.net [207.88.14.194]
9 35 ms 35 ms 35 ms 206.111.2.34.ptr.us.xo.net [206.111.2.34]
10 54 ms 66 ms 54 ms if-22-2.tcore2.CT8-Chicago.as6453.net [64.86.79.
1]
11 56 ms 60 ms 54 ms if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.45]
12 62 ms 52 ms 56 ms 66.198.96.58
13 64 ms 69 ms 55 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
14 78 ms 56 ms 79 ms 72.55.128.44
15 53 ms 53 ms 54 ms 184.107.107.176

Trace complete.

[Raist]

NA server IP is supposed to be 184.107.107.176 for square-enix.montreal.com

ping to there is 72ms

tracert

Tracing route to 184.107.107.176 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.1.1
2 * * * Request timed out.
3 19 ms 46 ms 48 ms dtr02nstlmo-tge-0-2-0-0.nstl.mo.charter.com [96.
34.52.197]
4 65 ms 13 ms 19 ms crr02blvlil-bue-30.blvl.il.charter.com [96.34.76
.221]
5 45 ms 19 ms 14 ms bbr01blvlil-bue-110.blvl.il.charter.com [96.34.2
.170]
6 32 ms 37 ms 30 ms 206.181.23.181
7 33 ms 31 ms 34 ms vb1720.rar3.chicago-il.us.xo.net [216.156.0.177]

8 30 ms 32 ms 30 ms 207.88.14.194.ptr.us.xo.net [207.88.14.194]
9 35 ms 35 ms 35 ms 206.111.2.34.ptr.us.xo.net [206.111.2.34]
10 54 ms 66 ms 54 ms if-22-2.tcore2.CT8-Chicago.as6453.net [64.86.79.
1]
11 56 ms 60 ms 54 ms if-3-2.tcore1.W6C-Montreal.as6453.net [66.198.96
.45]
12 62 ms 52 ms 56 ms 66.198.96.58
13 64 ms 69 ms 55 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
14 78 ms 56 ms 79 ms 72.55.128.44
15 53 ms 53 ms 54 ms 184.107.107.176

Trace complete.

Seriously outdated information. That IP was re-purposed years ago and is now just a webserver. It hosts the websites mostly for games in the Square/Eidos library. If you ping www.justcause2.com or a host of their other games it will return that IP. If you do a dig on that IP you should find a dozen or more sites still live on that IP. It is hosted through iWeb and not Ormuco--and it's geolocation puts it in a different section of Montreal that is a good 10 minutes or so drive away. In other words, you are on different circuits and will likely take a considerably different route to get there.

The proper addresses for the Canadian based services start with 199. For their datacenters, the even numbered neolobby addresses are the correct ones to use for North America (02, 04, 06) while the odd numbers (01,03,05) are for the lobby servers in Japan. These designations may change though once the EU based services get up and running. We will have to see what shows up in the executables after the 3.0 release (those names are actually in the game files).