If this is true, it needs to be addressed immediately.

and seeing that SE has assigned less people than are assigned to the cash register at my local convenience store, to the entire issue among 64 servers, is laughable at best.
Couldn't have stated it better myself. This needs to be rectified like...yesterday. As in, hiring 20-30 employees specifically to dealing with this issue. Players are being harassed on a MINUTE basis. On Brynhilder it is commonplace to get between 2-3 gilspam tells a minute & it is breaking immersion/ruining the gameplay experience.