Formal Letter to SE about RMT situation.

[Tigerlilley]

/sign

I hate having /busy on, it's unfriendly and I'm a social person. I've had to keep it on the last two days since patch because the tells every 5 seconds has been driving me crazy. It's gotten seriously out of hand.

[MyKotoShi]

Turn off tell? You want to see all of my conversations about "Hey I'm going to get a pizza", "brb in 3 minutes, I'm getting coffee", and various other riveting facts cluttering your text log? Because I'm going to stand next to you and type it all in /say from now on.

Outside of harassment, this shouldn't bother anyone (it wouldn't bother me), especially in /s. It is funny though that no one complains about all the off-base convos that go on in /sh in Mor Dhona on a few of the more populated servers.

[Zabuza]

Something you also have to keep in mind, from the credits at the end of the 2.55 storyline (spoilers but not really?) is that there are a total of THREE (3) people on the Special Task Force. three people, to handle all of the RMT on 64 servers. that's 120 work hours total for the department. With that information in mind, a couple thousand bans is pretty good.

Why do they only have 3 people working on something that has clearly been an issue for a long time now. Something that has become far worse now. That is actually upsetting and explains everything about this current situation. I wonder how long they are going to let us suffer? How bad are they going to let it become? By the time Heavensward comes out, it may be possible that every server will become as bad as mine.

P.S. Signatures updated.

[Kailok]

Has it been suggested yet that SE implement some sort of client-side chat filtering in-game? I've been told XI had a feature that allowed you to make changes to your client's chatlog preferences that would prevent certain key phrases from making it to your chatlog. i.e. if someone sent you a /tell that had "000k" in it, or something along those lines, it would simply prevent you from ever seeing it. This would allow players to take the fight against RMT into their own hands by finding new ways to implement certain phrases as the RMT try different measures. I think this would help to battle RMT far better as a preventative measure rather than trying to keep up with it (especially when the team only has 3 people).

Then perhaps allow players the option to auto-refuse incoming friend requests.

[Zabuza]

Has it been suggested yet that SE implement some sort of client-side chat filtering in-game? I've been told XI had a feature that allowed you to make changes to your client's chatlog preferences that would prevent certain key phrases from making it to your chatlog. i.e. if someone sent you a /tell that had "000k" in it, or something along those lines, it would simply prevent you from ever seeing it. This would allow players to take the fight against RMT into their own hands by finding new ways to implement certain phrases as the RMT try different measures. I think this would help to battle RMT far better as a preventative measure rather than trying to keep up with it (especially when the team only has 3 people).

Then perhaps allow players the option to auto-refuse incoming friend requests.

This has indeed been suggested, among a plethora of other things, such as.

-Right click report function
-Increasing blacklist capacity
-Allowing only friends to whisper you
-Putting a level limit on whisper
-Banning the gilbuyers
-Banning the suppliers
-Increasing the size of their Special Task Force

[Kailok]

Gotcha - Sorry, I tried a thread search and didn't see anything so I figured I would put a suggestion forward. I agree the RMT situation has gotten so out of control so I've been trying to find any sort of response from SE about the situation, to no avail. Hopefully this thread is making a dent!

[Zabuza]

Gotcha - Sorry, I tried a thread search and didn't see anything so I figured I would put a suggestion forward. I agree the RMT situation has gotten so out of control so I've been trying to find any sort of response from SE about the situation, to no avail. Hopefully this thread is making a dent!

It's fine, I may put up a suggestions section today, compiling those together. And with that, we are at 51 signatures!

[lvicious]

/signed

My experiences with GM's and the almighty Task Force since my 9 yrs of ffxi and now here are well... sad. I won't claim to know what goes on at their workplace or what is actually being done and what cannot be done on their end.

I do know that some of the most obvious cases of rmt and regular players using 3rd pty software to bot shards are not being taken care of. I will not mention names as my post will just get wiped and temp banned but it's shameful to see groups of rmt or shard botters since last Fall still going at it in the same locations.

You provide them with all the clear cut evidence you need it would be obvious to a child and they do nothing. Plenty of examples on Excalibur of this type of non action. The tells.. I've had to resort like most to /busy mode. Some of my friends loathe this and put up with the rmt /tells of which I cannot comprehend.

Reporting names is a waste of time especially when they are temp accounts. I gave up and stopped reporting rmt/3rd pty users...but hey if someone reads the petition and actually wakes up one day to care then power to them. Overall the Task Force and GM services are laughable.

As from a technical aspect I have no idea what all they can do but I strongly feel they can do a lot more.

I appreciate this thread and your action but I think it is ultimately pointless. SE could care less besides the accounts they nuke. I would only imagine better filters and /tell options for us would be a remedy.

[KagatoAC]

I'd sign this 100 times if I could. after weeks of dealing with the ever increasing spam on Famfrit (They are even shouting in the cities again). I finally had to break down and filter /tells completely off my chat logs. I removed it from my normal chats channels and made a separate channel just for tells which I named Tell Spam.

I've had to post in my comments that /tells are off and if you need to get my attention you will have to shout in my area and hope I'm watching general chat.

Offically Signed.

[LandricFrey]

It's fine, I may put up a suggestions section today, compiling those together. And with that, we are at 51 signatures!

Way to go! and feel free to add any or all suggestions from my thread under my original post, must have had around 15 or so suggestions there.