I am from Singapore and I have an EU account

[HumsterMKX]

Bump.
It's available on GMG according to Reddit but I don't see anything. Is it still region-locked in SEA regions? :/

You are required to use a VPN to access that page and try to buy. I have not try it, since I have no idea how the code gonna work.

[EU_Community_Team]

We apologise for the time it took us to get an update for those of you unable to purchase Heavensward from the European Square Enix Online Store.

Unfortunately, due to territory sales and logistical restrictions the Square Enix Online Stores are unable to serve certain South East Asian territories. Specifically these restrictions relate to the sale of certain goods, transport, customs, and licensing, which is why there are a multitude of import stores specialising in these affected territories.
In order to purchase Heavensward we advise customers to connect with their local import retail stores.

Please accept our sincere apologies for the inconvenience.

[Bishop81]

We apologise for the time it took us to get an update for those of you unable to purchase Heavensward from the European Square Enix Online Store.

Unfortunately, due to territory sales and logistical restrictions the Square Enix Online Stores are unable to serve certain South East Asian territories. Specifically these restrictions relate to the sale of certain goods, transport, customs, and licensing, which is why there are a multitude of import stores specialising in these affected territories.
In order to purchase Heavensward we advise customers to connect with their local import retail stores.

Please accept our sincere apologies for the inconvenience.

Will you be putting it up for sale on Mogstation?

[Phafi]

Will you be putting it up for sale on Mogstation?

mogstation doesn't sell out of game products

[Bishop81]

mogstation doesn't sell out of game products

I just want the expansion - which is technically in-game.

[JovianTheCool]

I'm also using an EU account.

The best solution now is to use VPN access and buy it from GMG unfortunately. It only takes like 5 minutes to set it up and is user friendly.

If you need specifics, let me know and we can talk in PMs.

[nuyu11]

We apologise for the time it took us to get an update for those of you unable to purchase Heavensward from the European Square Enix Online Store.

Unfortunately, due to territory sales and logistical restrictions the Square Enix Online Stores are unable to serve certain South East Asian territories. Specifically these restrictions relate to the sale of certain goods, transport, customs, and licensing, which is why there are a multitude of import stores specialising in these affected territories.
In order to purchase Heavensward we advise customers to connect with their local import retail stores.

Please accept our sincere apologies for the inconvenience.

Why there is no restriction for other games? Like Wildstar, WoW and furthermore we already satisfied by the digital product only, that doesn't require shipping and stuff. I'm confused FF14 goes into what category that make this restriction.

[HumsterMKX]

Why there is no restriction for other games? Like Wildstar, WoW and furthermore we already satisfied by the digital product only, that doesn't require shipping and stuff. I'm confused FF14 goes into what category that make this restriction.

Ya, I really don;t understand why are there restrictions on even the digital copies (>...>.

Hard copies, yes, I can understand. But Digital copies???

[valho]

I would advice those that are in SEA and still looking to get a copy to get it from GMG like what Jovian said, and they usually have discount too.

This is not a new problem and has happen to ARR sometime after launch if I am not mistaken and if during that time nothing was ever done about it for customers in not in the NA/EU/Japan, I doubt they will do anything about it now. Strangely NA does not have this restriction, so yeah must be an EU thing.

It's strange that these restriction "sale of certain goods, transport, customs, and licensing" are mention when most of us are trying to get digital copy and also even if it's physical copy we are willing to pay the shipping and customs for it. Not even sure what's the licensing restriction is all about, SE own FFXIV license, there is no official distributor for it in SEA.

[Mayoyama]

I don't know if it will help but have you tried the AU SE store for the digital copy?

https://store.eu.square-enix.com/apa...-s-Edition.php

As for physical... AUS players have been told by one of the online stores, Mighty Ape, that boxed CE are going to cost us AU$379!!!! Like WTF?!?!?