Im Getting an invalid code error when i try to register my own code as well.

Im EU so the pre order code is an XXXX XXXX XXXX XXXX XXXX type. Problem is when I copy paste the code over its too long to fit. Even removing the spaces is only leaving me with an invalid code. Seems the code should be a XXXXXX-000-XXXXXX-000 code. Confused here Q_Q.

Link im using is the https://preorder.eu.finalfantasyxiv.com/en/redeem link that was posted in an earlier thread.