£130 =/= $130

[Meridian]

Actually its the other way round, the pound is very strong and so they have hiked up the price to rinse it for all its worth,

£100 will buy you close to $150 at the moment,

The answers we are getting is "we cant tell you" which means they know exactly whats going on............

Quote with context for those who are interested: http://www.reddit.com/r/ffxiv/commen...qsct?context=3

[LorenzoMoranta]

Quote with context for those who are interested: http://www.reddit.com/r/ffxiv/commen...qsct?context=3

Maybe I'm missing something - how does that mean he's lying to us? Does he work in SE's finance/marketing department or is he just customer service? If the latter then he wouldn't know any reasoning behind the pricing structure.

At least he acknowledges that SE seems to have a piss poor record of good communication with customers. Just look at the London Fan Fest website - it's still linked on the EU Lodestone, and the mini site even has "check back soon for more info!" messages for an event that was held 5 months ago...

[Meridian]

The latter, I don't think anyone has said Kahuna is lying to us? They likely just don't have the information.

[LorenzoMoranta]

I might just be misreading it but the post you quoted looks like they're implying that Kahuna knows exactly why the price is what it is?

[Meridian]

That's not what I make of it I think Kahuna just stated that they don't have the information we want.

[Gallerik_Winstone]

surely you can find the department or manager who can indeed give us a reason as why the decision was made, Or at-least confirm that someone in the EU offices is in the process of finding out that info from whatever department in whatever country.

Im sure SE have company emails with address book and failing that, then as a "Customer" i would like to know who i can email/write a letter to request this info or process?

Whilst Kahuna can't give us info he doesn't know, he should know the company directory enough to at-least get in touch with someone who can point him or us in the right direction

[Zanmato]

/signed

This is OUTRAGEOUS. I won't get the CE. Hell no, not a chance, and I don't even live in a € country.
This is a disgusting kind of behavior consumers have been putting up with for too long. Stand together, don't get the game until the price has been adjusted.

[Mature]

We got answer about the store, can you please explain the reasoning behind the pricing of the CE in the UK?

[Natsuno]

I don't think we will get a reason, because there is no way they can justify it. Hence the silence.

[Remus]

I don't think we will get a reason, because there is no way they can justify it. Hence the silence.

Pretty much this, I'm sorry but I have lost all respect for SE. This is just pure greed and they know it. If it wasn't they would have said something on the matter but they haven't. So we all can say that SE is just one greedy company. If by any chance I see this thread vanish it will support this point. They are seeing the way people are reacting yet they are staying silent about it. This just shows they hardly care for said customers. The sheer amount of backlash SE has had so far im surprised they haven't put any form of statement is beyond me.