Quote Originally Posted by KaiKatzchen View Post
I'm on the phone with them right now - on hold of course - I'll let you know what they say, Jilly.

15 min and 58 seconds "all of our customer support representatives are currently busy" yeah I bet they are lolol

*constantly refreshes email*
Go go Kai! You get them CS reps and tell them whats for! I hope you get it all figured out <3