Please fix the Store

[Rannie]

Some people have got it to work after a while... The site for EU people haven't even been up for like 12 hours

I mean, WTF? How come NA shop is up and functioning (kinda), when EU site was supposed to be up way earlier... What's the big difference in the 2 sites?

the Na store has only been up for the game for an hour it started selling the game at 11 am PDT

EDIT: I'm sorry an Hour and a Half here on EDT

[Craiger]

the Na store has only been up for the game for an hour it started selling the game at 11 am PDT

EDIT: I'm sorry an Hour and a Half here on EDT

Yeah I know, what I said was that the EU store site have been down for 12 hours now, while the NA site just got up 1 and a half hours ago and working... I don't understand why the EU site isn't up yet. Probably will have to wait another day for it

[Rannie]

Yeah I know, what I said was that the EU store site have been down for 12 hours now, while the NA site just got up 1 and a half hours ago and working... I don't understand why the EU site isn't up yet. Probably will have to wait another day for it

ah that's the thing I keep getting an error at check out so it's not working correctly for the na store either

edit: and even after leave the page and going back i'm now getting the loading ring of dooooooooom

WHY SE WHY YOU NO WANNA TAKE MY MUNNY! jk

[Avenger]

NA site just got up 1 and a half hours ago and working... I don't understand why the EU site isn't up yet.

The NA site is "working" in the sense that a few people have made it through, but I still can't check out after 1.5 hours of waiting... continue button does nothing.

[Avenger]

One major source of uncertainty is that they have given no indication of what the availability will be like, or whether pre-ordering is necessary at all.

If it's like the 2.0 CE, well.... you can still buy it now at list price or a discount. :/

[Avenger]

Well, here's hope for people who are still waiting: after waiting for 1 hour and 47 minutes, I was finally able to check out! Amazing!!

So much time wasted for something that will probably be trivially easy to order tomorrow... <Good luck!>

[Elkya95]

Well, here's hope for people who are still waiting: after waiting for 1 hour and 47 minutes, I was finally able to check out! Amazing!!

So much time wasted for something that will probably be trivially easy to order tomorrow... <Good luck!> :-p

1 hour and 47 min is a lot of time...?
I'm really getting pissed at SE now... See all my NA friends on twitter saying they have it pre-ordered while EU is still sitting in a corner waiting...

[Avenger]

1 hour and 47 min is a lot of time...?
I'm really getting pissed at SE now... See all my NA friends on twitter saying they have it pre-ordered while EU is still sitting in a corner waiting...

The EU store seems to have the right idea: shut down the store, actually fix it so that it works under load, and then let people know (with sufficient advance warning) the time that they can sign on and actually order the thing quickly without stress or uncertainty of waiting in a potentially endless DF queue.

NA store was like "well.... it's not actually completely dead.... so let's let it keep limping along."

NA: Uh, hasty touch, maybe you'll get lucky?
EU: Steady hand 2, basic touch.

[Elkya95]

snip

You forgot to leave out the part of us not getting information about them postponing until like 11 or 12 hours later. Which I'd say is even worse than shutting it down or leaving it up in a limping state. We do like our information as buyers of their products.

[Avenger]

You forgot to leave out the part of us not getting information about them postponing until like 11 or 12 hours later. Which I'd say is even worse than shutting it down or leaving it up in a limping state. We do like our information as buyers of their products.

Oh, but I did remember to leave that part out, apparently!

So you're saying that EU went on sale 11 hours earlier (GMT) than NA (wow, really?! that's nice!) except that it also didn't work and they shut it down without any information until 11 hours had passed? I agree - that does sound bad.

I guess the people who lucked out were those who forgot about the sale and will be reminded when they get an e-mail about the time that the store will actually be fixed.