Honestly, new players can only benefit from reading up on the forums here and there. I don't expect any of them to bother with "General Discussion" but rotations and such are best learned through the forums or reddit. Speaking with the community and learning about the game without having someone hold your hand is every individual player's responsibility.

If I want to be an effective DPS, I'm not going to feel I'm owed an explanation by someone in game. I'm going to go to a forum. Basically, any information that isn't outright explained in the game is something to go to a forum or community page for.

No NPC explains rotations or speedruns. They don't explain the expectations that are upon me as a player in a certain role. Please be proactive in your gaming existence on FFXIV and educate yourself.