any plans to fix DF wait times?

[Vidu]

Like Amnesia already said: How would you "fix" those queuetimes? Should SE pay people to play tank&heal?
If you're saying the healer didnt know what he was doing my advice would be: Visit the mrd-guild in Limsa and get your scholar-job-crystals - maybe YOU know how to heal that fight? Garuda NM isnt as easy as all the stuff you were doing before and its some sort of a test - I advice you to ask around in LS/FC or maybe even Pf to find some decent people to kill her.

Regarding your concern that this is getting even worse in endgame: Its getting better because people actually doing endgamecontent. NO one would queue for Gardua NM if it isnt for the story or hes getting it by story roulette - still even in endgame healers and tanks are having faster queuetimes. So that would be a fix for you: playing one of those jobs instead of complaining about people who are doing that already... I know its annoying to get a bad healer or a bad tank... but before you really judge that: try it yourself please... I've seen healers with an ilvl of 90+ struggeling there :P

[Niwashi]

NO one would queue for Gardua NM if it isnt for the story or hes getting it by story roulette

This is one issue that SE could look into. It's common to all the story mode primals. They did take one step to make sure groups would continue to form for them when they added the Roulette system, but that's still the only incentive that exists.

The story dungeons get far more traffic than story trials. A lot of that is people leveling up (whether initial leveling or leveling additional classes/jobs). Dungeons give fantastic XP and some great loot, whether you're doing Roulette or not.

Trials, on the other hand, give people virtually nothing unless they have a Roulette bonus. Killing a primal nets you no loot at all and less XP than killing a single open-world trash mob, and that's something that SE could fix. Give primals some loot rewards like regular dungeon bosses get and an XP reward that's actually commensurate with how much time/effort it takes to kill it, and maybe people will stop avoiding the trials when they're dungeon farming. It wouldn't completely eliminate the DF wait time issue for DPS jobs, but it could certainly improve it.

[JimboTCB]

Trials, on the other hand, give people virtually nothing unless they have a Roulette bonus. Killing a primal nets you no loot at all and less XP than killing a single open-world trash mob, and that's something that SE could fix. Give primals some loot rewards like regular dungeon bosses get and an XP reward that's actually commensurate with how much time/effort it takes to kill it, and maybe people will stop avoiding the trials when they're dungeon farming. It wouldn't completely eliminate the DF wait time issue for DPS jobs, but it could certainly improve it.

I don't think that would help much at all... if anything it'd mean that tanks/healers only ever queued specific for trials, as it means an instant queue and about five minutes effort (unless you get a failgroup, and in those cases they'd probably just quit and re-queue later instead of wasting time trying to actually help people learn). Trials take a matter of minutes to do compared to 30+ for a low level dungeon, if the rewards were anything more than trivial it'd make them overwhelmingly attractive compared to real dungeons and you'd probably see even fewer tanks/healers in the general dungeon queue.

The real issue IMO is that even as an adventurer in need, the rewards for doing roulettes after the first one are a joke, you're much better queuing specific for the one dungeon at the top of your level range, which does absolutely nothing to help alleviate the queues for every other dungeon. Purely by virtue of how long you spend at each level, you end up queueing for higher end dungeons much more than lower ones, so low level people queuing specific for storyline dungeons are largely reliant on synced players queuing under roulette which they only do once a day anyway.