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  1. 02-19-2015 08:13 AM #1
    Zenaku
    Player
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    Join Date
    Mar 2011
    Location
    FL,Hialeah
    Posts
    5,526
    Character
    Zenaku Yamada
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    You have to call or chat with support there is no way for them to save your character and put it on other account. So my advice is if you have a back up account or can buy other account go ahead and start over. Then everyday call SE or Chat with them to someone can help you with the problem. Sadly that the only thing you can do and i'm sorry your account got ban

    Edit: If Support really told you they can't do anything for you keep trying. Otherwise you pretty much lost your account and starting over is the only thing you can do or not play sadly
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    Last edited by Zenaku; 02-19-2015 at 10:08 AM.
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  2. 02-20-2015 05:46 PM #2
    KisaiTenshi
    Player
    KisaiTenshi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    2,775
    Character
    Kisa Kisa
    World
    Excalibur
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Zenaku View Post
    Edit: If Support really told you they can't do anything for you keep trying. Otherwise you pretty much lost your account and starting over is the only thing you can do or not play sadly
    In customer support circles this is code for "we don't want them back", usually has substantial proof. Chargebacks for digital content is always construed as fraud, and the OP will likely have to get proof it was an accident to fax to SE.
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