I can talk to my friends through battle.net using in game chat even if they're playing a different game entirely, or not even playing a game at all. In FFXIV I can't even talk to friends through tells if they're in an instance of any kind.

That's just simple things like chat. Nevermind the fact that in WoW I can invite a friend from an entirely different server to a party, and they will be transferred temporarily to my server. People need to stop acting like "tecnilogy is hrd" and making excuses why a current gen game can't have the same QoL services that one made over 10 years ago has.