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  1. #1
    Player
    Melondra's Avatar
    Join Date
    Mar 2012
    Location
    Aht -Uran
    Posts
    261
    Character
    Melondra Lorena
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    In most cases its not yor connection causing the problem Level 9 is to blame for this I have a 100M/S connection with a 100MB/s transfer speed a also live in Ohio wich is pretty close to that datacenter compared to most of the US. Problem is comeing from the Level5 relay hops before it enters the North american data center SE needs to either remove level 5 from the equaction and reroute around them or tell Level 5 relay-station to get there crap together, this is the only MMO I have seen that has massive connection issues after being out of launch for a year and there is no excuses for it.
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  2. #2
    Player
    Squa11_Leonhart's Avatar
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    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Quote Originally Posted by Melondra View Post
    In most cases its not yor connection causing the problem Level 9 is to blame for this I have a 100M/S connection with a 100MB/s transfer speed a also live in Ohio wich is pretty close to that datacenter compared to most of the US. Problem is comeing from the Level5 relay hops before it enters the North american data center SE needs to either remove level 5 from the equaction and reroute around them or tell Level 5 relay-station to get there crap together, this is the only MMO I have seen that has massive connection issues after being out of launch for a year and there is no excuses for it.
    Level 3 is not to blame for this, saying or believing such is practising extreme ignorance to the situation at hand.

    Verizon refuses to connect additional intermediary links, that Level 3 has made available to them resulting in congestion and artificial choking during peak hours.
    (1)

  3. #3
    Player
    Ruri's Avatar
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    Mar 2011
    Location
    Uldah
    Posts
    2,671
    Character
    Ruri Valeth
    World
    Balmung
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Squa11_Leonhart View Post
    Level 3 is not to blame for this, saying or believing such is practising extreme ignorance to the situation at hand.

    Verizon refuses to connect additional intermediary links, that Level 3 has made available to them resulting in congestion and artificial choking during peak hours.
    Right, I have already gone through all the steps and did route test and level 3 is the one that's slow. Its the path the SE server takes not my ISP in general.
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  4. #4
    Player
    Raist's Avatar
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    Aug 2013
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    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Ruri View Post
    Right, I have already gone through all the steps and did route test and level 3 is the one that's slow. Its the path the SE server takes not my ISP in general.
    Correction. It is the route your ISP has assigned to you to get to Ormuco's network. Your ISP has the analytical tools and the means to adjust your routing to avoid congested corridors if they are not willing to provision the necessary port upgrades at the exchanges to supply the required bandwidth at those congested exchange points. They can do something about it...they just are choosing not to.
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  5. #5
    Player
    Ruri's Avatar
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    Mar 2011
    Location
    Uldah
    Posts
    2,671
    Character
    Ruri Valeth
    World
    Balmung
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Raist View Post
    Correction. It is the route your ISP has assigned to you to get to Ormuco's network. Your ISP has the analytical tools and the means to adjust your routing to avoid congested corridors if they are not willing to provision the necessary port upgrades at the exchanges to supply the required bandwidth at those congested exchange points. They can do something about it...they just are choosing not to.
    Well yea its Time Warner so their "tech support" team is useless. They usually try to sell me shit like digital phones instead of helping me with my issue. Transferring to higher level TS doesn't do anything either.
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  6. #6
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    True
    Quote Originally Posted by Ruri View Post
    Well yea its Time Warner so their "tech support" team is useless. They usually try to sell me shit like digital phones instead of helping me with my issue. Transferring to higher level TS doesn't do anything either.
    Sounds like you are stuck dealing with tier1/2 people. I am also with TWC in SC. They can do more for you. Have you demanded specifically tier3 support? Been to their forums? Twitter? Facebook? Emailed them at their twchelp address?

    That's all I have to do now...email my modem signal/log snapshots along with trace/ping results showing good and bad times, and my route gets altered shortly afterwards. It eventually got to where I don't have to contact them much anymore. More often than not, by the time I notice it getting out of hand my modem bounces and when it comes back up I have a new route.

    Edit:
    Here is a post I made a while back with some links that may help you out:
    http://forum.square-enix.com/ffxiv/t...=1#post2627172
    (0)
    Last edited by Raist; 12-23-2014 at 03:21 PM.

  7. #7
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Melondra View Post
    In most cases its not yor connection causing the problem Level 9 is to blame for this I have a 100M/S connection with a 100MB/s transfer speed a also live in Ohio wich is pretty close to that datacenter compared to most of the US. Problem is comeing from the Level5 relay hops before it enters the North american data center SE needs to either remove level 5 from the equaction and reroute around them or tell Level 5 relay-station to get there crap together, this is the only MMO I have seen that has massive connection issues after being out of launch for a year and there is no excuses for it.

    Bandwidth is not the problem...it is heightened latency/congestive failure that leads to delayed/dropped packets that trigger retransmits and in worse conditions sessions get dropped.

    The transfer speed remains constant bit for bit as dictated by the medium in use (copper, fiber, wireless), all they are doing is bundling more channels in parallel to give you more bandwidth. Each channel on a typical cable system can provide upwards of 30mbps bandwidth, but they gate it in time slices to regulate the throughput--but once the slot is assigned, you get that full bandwidth for that timeslice. Basically, you are bursting small chunks of data at higher speeds that are metered so many times per second to average out to your purchased throughput. But this game barely requires more bandwidth then you could get by bonding two 56k or ISDN modems--you can run it on ADSL light lines provided the latency is consistently low enough.

    So all that extreme bandwidth may go to waste when the game only needs to stream about 5-6KB per second tops under extreme conditions. Note that is kilobytes...watch your S/R numbers in game if you don't believe it. That is how many bytes per second the game is sending and receiving. Multiply it by 8 to get the bits per second rate. About the only time you typically exceed anything close to 1 megabyte per second is when you zone somewhere like Mor Dhona or other highly populated zones.

    On my lines, it rarely exceeds 600 kilobits per second (that's bits, not bytes), and that is only for something major like zoning into S rank or Behemoth/Odin. I can have two HD streams going to the TV's, my daughter can be face-timing a friend, and I can have ariyala's hunt tracker up on a tablet while I am hopping around doing hunts with no lag on my laptop and STILL not exceed 15mbps on average....why I only pay for 15m service(but I get just over 16m due to how the system synchs transfers). It would simply be overkill for how I use the internet. The trick is I worked with tier3 to identify the problems in route and they addressed it so I can maintain quick response times with the services (ie: low latency)
    (0)
    Last edited by Raist; 12-23-2014 at 02:58 PM.

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