NicoNico payment error?

[Stormrider]

This may or may not be helpful. But certain credit card companies use different security protocol. In the past I had to find a Canadian Bank that would work with the playstation store. Turned out about 1/3 of them at ps3 launch were not compatible with security verification used by playstation store. I was getting almost all of the transaction through and then fail, like you. It was something silly that with out google I would never have known. As I thought all Visa and Mastercards were equal.

If you know another american who has had no problem with getting the payment to go through maybe ask if they use same bank. You may be able to narrow down the issue. In my case I had no choice but to order another credit card at the time. Which will not help you. But some people feel better if they know why stuff didn't work.

[Abelli]

It didn't take mine either but I don't care enough to go through all the trouble of sorting it out.

[Inactive]

Cross posting from Reddit. I was able to purchase points but I had to have someone with access to online credit card transactions on the phone to change the security settings on my card as well as monitor the transaction. Even with a successful transaction, the error message appeared for a few seconds.

Also I did see the "Verified by Visa" window during my transactions but I did not have to enter a password. I believe results will vary by credit card issuer and the generic information Visa provides may not be accurate. The software of the credit card issuer must be able to work with that of Nico Nico.

PS - Contacted credit card issuer about Mastercard Securecode. They had no idea what that was.

[dice137]

I tried to pay with Visas from two different banks (one not my own). I couldn't complete the transaction with either. I was extremely confident that I could just call my bank up and solve things... I got tossed from person to person until I was finally told that Verified by Visa was fine, nothing was blocked, and that the issue was totally on the merchant's end. I've considered upgrading my NicoNico account to the paid membership to see if that would change anything, but I highly doubt it.

Might try buying WebMoney vouchers if I'm feeling desperate. If only Japan would stop thinking it's too good for PayPal. <_<

[ReplicaX]

PS - Contacted credit card issuer about Mastercard Securecode. They had no idea what that was.

It's basically like Verified by Visa for Mastercards.

I was able to use my bank's debit Mastercard via Securecode. Took a 5 min phone call with the bank to allow the transactions from Japan. Since my small US Credit Union is a securecode bank, while entering my CC info it prompted me to create a MC securecode and the both transactions went through flawlessly.

I find it odd that NicoNico uses Paypal for subscription services and not ticket payments.

[PanTone]

Spent 45min on the phone with my bank, they made all the exceptions to allow the payment and still not able to buy nico points ...
Tried both a Visa and MasterCard with proper security and same error as OP

pls piano concert... please.......... :c

[Zeno_McDohl]

Welp I made progress, but no solution. After speaking with my bank again (who said they don't see the transaction), they gave me a number that can see Verified by Visa transactions: 1-866-767-8874

I don't know if this is Visa, or part of my bank. But they see it all, and essentially they're seeing Verified by Visa approving the transaction and apparently going back to the merchant and then failing. All they could say was to contact niconico at that point.

Do Visa gift cards have Verified by Visa on them, maybe I could buy those?

[EDIT] And WebMoney is not allowed in the US? Arghhh

[Naraku_Diabolos]

I may just have to skip this stream because it's too late to have the bank do anything for the Visa transaction. Oh well. It's a shame that Twitch.tv could not host it, too, but this is a Japanese broadcast. HOWEVER, my girlfriend lives in Japan and she could by me the points, but she's at her job right now. I could ask her later (met her online on a dating website, and yes, we are boyfriend and girlfriend) once she gets done with work.

[Remus]

Not sure how you guys are having any problems, i did mine in about 10 minutes and it all worked fine. Also im using a Visa as well.

[GreatMonkey]

All right, it seems NicoNico dose not like debit cards being used as a CC. After using a CC and upgrading to the premium, it work without any problems.