Lag and Connectivity Issues

[Raist]

Just a minor correction to the reddit post--please don't blindly test against the IP listed at the arrstatus page for your sever.

Look closely at the list. You will see multiple servers listing the same IP address. Each world has a bank of IP's it uses, and apparently some of them overlap. There's a pretty good chance you are using a different IP than the one listed there. I am now using .30, was using .25 back before they revamped their networks...and Midgard lists as .28 (some are using that IP, but not all of us).

It is best if you pull the IP your client actually uses while logged fully into the game. This can be done by various ways. If on PC, you can open a DOS prompt and run Netstat, or you can run resmon from the run/search box and expand the network/tcp sections to see what IP is being used by ffxiv. For consoles, if you are using a router you may have a page in the router's admin pages that displays current connections. You will be looking for one starting with 199 for the Canadian servers while you are logged fully into the game.

Alternatively, you can test against the lobby servers themselves. There are 3 URL's registered for them:

neolobby02.ffxiv.com (199.91.189.74)
neolobby04.ffxiv.com (199.91.189.93)
neolobby06.ffxiv.com (199.91.189.106)

Note they aren't using the friendlier Aether, Primal, or Chaos names... but those are the registered DNS names for their IP's. If you check your connections while on the Character Select screen, you should see you are using one of those 3 if using the servers in Canada (The JP lobbies use odd numbers in their names, and start with 124).

Just a heads up from a quick look at my ISP's network, things are sort of "tits-up" for TWC users in the Southeast (as well as several other areas). Getting ping spikes of up to +200 over the norm in the Carolinas and Georgia while still in TWC's network segments (some even intermittently timed out when pinged directly--that's periodic delayed responses of over 2 seconds, a sign of high congestion). Otherwise, the cogentco routing out of Atlanta that ultimately hits Albany before going into Montreal is pretty stable. It's the more localized TWC segments that are flaking out for me at the moment.


( source page: https://downdetector.com/status/time-warner-cable )

**Note the posted image is a link to an archived image that gets updated periodically throughout the day, so the troubled areas may shift periodically.

You can view more similar postings/maps from the downdetector site here:

https://downdetector.com/companies

[Squa11_Leonhart]

It is best if you pull the IP your client actually uses while logged fully into the game. This can be done by various ways. If on PC, you can open a DOS prompt and run Netstat, or you can run resmon from the run/search box and expand the network/tcp sections to see what IP is being used by ffxiv.

It can also be obtained from the Networks tab of Resource Monitor (Task manager > Performance tab)