I would never wait that long for a queue. I wait 20-25 mins max and then withdraw and re-queue. Most of the time you get a match the second queue very quickly. SEs matchmaking system definitely needs improvement. All (5) members of our RL family play and I can watch my son sit in queue for 15-20 mins and still be waiting. I will queue and get in right away while he is still waiting. We are from the same GC. It just doesnt make any sense. Broken a$$ $hit.