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  1. #1
    Moderator
    Join Date
    Oct 2014
    Posts
    46
    Greetings Heat,

    We understand that you are having Latency Issues, and we know how important a steady connection is to enjoying Final Fantasy XIV: A Realm Reborn.

    Could you please provide your Internet Service Provider information? It will allow us to escalate this issue more thoroughly.

    Thank You

    -Oughackkin
    (0)

  2. #2
    Player
    Windsar's Avatar
    Join Date
    Aug 2013
    Posts
    34
    Character
    Windsar Thorn
    World
    Midgardsormr
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Oughackkin View Post
    Greetings Heat,

    We understand that you are having Latency Issues, and we know how important a steady connection is to enjoying Final Fantasy XIV: A Realm Reborn.

    Could you please provide your Internet Service Provider information? It will allow us to escalate this issue more thoroughly.

    Thank You

    -Oughackkin
    I can help a little bit I think. My problem is similar, I am on Midgardsormr. And when I run a trace route to the server address I get these results:

    Tracing route to 199.91.189.28 over a maximum of 30 hops

    1 8 ms 7 ms 7 ms d4-50-1-34.try.wideopenwest.com [50.4.34.1]
    2 8 ms 9 ms 8 ms 76-73-166-97.knology.net [76.73.166.97]
    3 9 ms 10 ms 8 ms 76-73-167-214.knology.net [76.73.167.214]
    4 9 ms 8 ms 10 ms 76-73-167-89.knology.net [76.73.167.89]
    5 365 ms 36 ms 9 ms 76-73-167-66.knology.net [76.73.167.66]
    6 10 ms 10 ms 11 ms xe-5-1-0.bar1.Cincinnati1.Level3.net [4.59.40.17
    ]
    7 38 ms 37 ms 38 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

    8 * 38 ms 38 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

    9 39 ms 39 ms 38 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
    74]
    10 * * * Request timed out.
    11 42 ms 42 ms 42 ms 192.34.76.2
    12 43 ms 42 ms 42 ms 199.91.189.234
    13 42 ms 43 ms 45 ms 199.91.189.28

    Trace complete.


    Seems to be right out of Level 3 is where the problems start.

    The problems get worse as the night goes on. Between 7:00pm to 11:00pm EST are pretty bad.

    Hope this helps a little bit.
    (0)