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  1. #1
    Player
    Iris_'s Avatar
    Join Date
    Mar 2011
    Posts
    8
    Character
    Shurelia Tonelico
    World
    Diabolos
    Main Class
    Culinarian Lv 50
    I am also having problems with 90000 disconnections in crowded zones. The lag is also pretty bad if I try to do any actions or group up for hunts. Checking retainers is impossible as is doing anything in towns. This only started this week, however a friend also on the server was encountering problems ever since the maintenance. Before this we had no problems with lag.

    I've done a trace and found the problem to be large packet losses from the 66.198.123.25 server that my packets are routed through.

    I am on the Diabolos Server and am using Time Warner Cable. Everything else I am connected to is fine.
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Iris_ View Post
    I am also having problems with 90000 disconnections in crowded zones. The lag is also pretty bad if I try to do any actions or group up for hunts. Checking retainers is impossible as is doing anything in towns. This only started this week, however a friend also on the server was encountering problems ever since the maintenance. Before this we had no problems with lag.

    I've done a trace and found the problem to be large packet losses from the 66.198.123.25 server that my packets are routed through.

    I am on the Diabolos Server and am using Time Warner Cable. Everything else I am connected to is fine.

    TATA communications.
    http://myip.ms/info/whois/66.198.123.25

    TWC has the power to address issues with that segment--they are the ones that set up that exchange, and they have exchanges with others they can pair you with if they can't resolve it through TATA. Here's just a sampling of some of the exchanges they have at their disposal (availability varies by region, but for the most part they can at least switch amongst Cogent, Level3, and TATA throughout the US): http://bgp.he.net/AS7843

    It may take some time, and quite a few hoops to jump through... but if you continually lean on their T3 support team and hit them up through their forums/email/twitter/etc. you can get them moving on it eventually. The more data you can provide (traces elsewhere that show similar issues, provide modem signal/error logs also), the more inclined they will be to investigate/escalate things further up the chain of command.

    And that's not just speculation. I'm a TWC customer as well, and they have been regularly updating my route trying to dodge these congestion spikes for some time now.
    (0)
    Last edited by Raist; 11-07-2014 at 02:33 PM.