Balmung has been on character lock for several days now. I'm trying to bring in a couple of new people into the game, and one has subscribed already and one is on trial now.
They have been trying for 5 days now, with their time and money just ticking away. So before they even have a chance to play the game they are already feeling very negative about it and thinking of quitting before even beginning.

Unfortunately SE doesn't care that they haven't even been able to play yet and just says to try again later.

I hope something is changed about this or that new players will actually be able to start playing soon.