Hummmmm people here should look into mog station more ...in optional services under service account options ... Phials of fantasia ..you can buy them there

Phials of Fantasia
Purchasing Fantasia will allow you to edit the race, gender, and appearance of your character.
* Please review the relevant details before purchasing Fantasia.
Your purchase will grant a phial (or phials) of Fantasia to all characters available on the selected service account.

(Detail)
Using Fantasia
Fantasia grants you a single opportunity to edit your appearance.
You will be allowed to change your race, gender, and appearance.
* Your day of birth, patron deity, starting class, and name cannot be changed.


Changing Your Appearance
After using Fantasia, you will be allowed to change your appearance in the character creation screen upon your next login.
At the character selection screen, right click the character or press square to proceed to the character creator.
* Before using Fantasia, you must remove all equipment except for your main hand.


Precautions
If you do not choose to change your appearance at the character selection screen, you will not lose the effect of Fantasia.
When you have finished using the character creator, Fantasia will be consumed even if there are no changes in your character's appearance.
The appearance change granted by Fantasia will not be lost until you have completed using the character creator.