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  1. 06-16-2014 04:58 AM #1
    Wildsprite
    Player
    Wildsprite's Avatar
    Join Date
    Jul 2011
    Posts
    1,299
    Character
    Moonfrost Hailstorm
    World
    Zalera
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Alukah View Post
    Not a ticket, they use live chat for these issues, but they should solve it fast.
    don't they only use live chat during their normal business hours of 9AM-5PM(PST)?(not sure if the time is still the same but that is what it used to be)
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  2. 06-16-2014 09:57 PM #2
    Alukah
    Player Alukah's Avatar
    Join Date
    May 2014
    Posts
    1,475
    Character
    Alukah Bast
    World
    Excalibur
    Main Class
    Goldsmith Lv 90
    Quote Originally Posted by Wildsprite View Post
    don't they only use live chat during their normal business hours of 9AM-5PM(PST)?(not sure if the time is still the same but that is what it used to be)
    Not sure about their business hours, but last time I had a billing related question/issue they closed my ticket and got asked to use live chat instead.
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