Hello, everyone.

The following is a comment from UI lead Hiroshi Minagawa in regards to the current known issue with the hotbar and cross hotbar display.

Quote Originally Posted by Hiroshi_Minagawa View Post
I’d like to explain a bit more in detail about the hotbar display bug on behalf of the lead.
  • Issue
    When having macros registered to the hotbar that are not associated with your class and certain operations are performed, there are cases where the display of your current class hotbar will be modified.

    We’ve confirmed the following operations will cause this issue:
    1. Creating or deleting gear sets
    2. Changing or updating gear sets

    By performing the above, trouble arises with the hotbar display. The hotbar saved data is not corrupted, however, and only the display is being changed.

    Besides these cases, there have also been reports of this occurring while in certain content, but we have not yet been able to identify the issue. The development team is continuing to investigate based on all the information we have been receiving.

  • Method to deal with this issue
    It’s possible to eliminate the hotbar icon display issue by performing the following:
    1. From the Character Configuration, under “Hotbar Settings” turn the shared feature from on to off or from off to on, and then press apply and the display should be restored. After this, toggle the setting once more and you’ll be able to use your original settings.
    2. Change your main weapon or gear set, and change your class.
    3. Log out and then log back in.

    For the cases where this issue occurs within content, as it is not possible to change classes another method is necessary to deal with this; however, as the development team has yet to confirm the cause of this we will make an announcement once we confirm the situation and look into how to address it.

  • Plans to fix the issue
    We’ve received word that the cause of this issue is the expanded support for the “/micon” macro, and we’re currently investigating what will be affected by fixing the bug. There is a high possibility that a client-side patch will be necessary, and once we confirm the release date for this we’ll make an announcement.

I just wanted to give you the latest report from the development-side on this situation.
I apologize for any inconveniences this has caused.