Quote Originally Posted by ItzKris View Post
"What we’re going to bring in next will be the Phantasia potion, which allows players to change their characters’ appearance. We’re looking at introducing this in patch 2.28, which will be around the end of May. There have been a lot of requests for this item."

We've still got a while to go
Thats great news!

Atleast they have plans to put it in, its alot better than them saying they'll never make them available.