To Whom it May Concern:

I have purchased the PS3 version (1 code) and the PC version (1 code) and my account is a collectors Edition. I have both on the same service account so that my daughter and I can play at the same time. She is usually online for a max of 2 days (figuring total hours) per month.

I do not understand why I will have to pay for two (2) separate service accounts inside the Mogstation so that I can be a responsible parent and play along side her while she is online.

I do not understand how you can allow for players to have 40 characters with the count that I have with a limit of 8 per server, yet I cannot play on a different platform while my daughter is online. I also do not understand why I have to pay an extra $14.99 USD in order for her to play for about 48 hours per month.

I would appreciate it if you could setup a way to make it so that players like myself can dedicate characters to a particular platform so that we can have a single account work on separate platforms at the same time.

I would appreciate assistance on this matter. As a player, I feel this is an incredible disservice to the playing community at large and really undermines the ability for families to play together and still be cost effective for them.