How to eliminate Real money gil sale spammers

[Beowolf]

resorted to turning my tells off altogether today<sargatanas> blist is and has been 200/200 for like 4months. something needs to be done for sure though. between rmt and hamsterwheel i'm starting to lose faith. give maybe a couple more months to see how this patch fleshes out with the new tombs and such, but i'll be playing eso in the days between weeks where i'm locked out of stuff. <3 later.

[YukimaruZero]

I actually posted a suggestion in the, well, suggestion forums about a way to nix RMT pretty hard. It wouldn't be an outright removal of RMT, but I feel it would easily strip RMT tells down a lot. Rather than just repost the entire idea here, I will instead just link it.

My suggestion to end unwanted tells

[LineageRazor]

resorted to turning my tells off altogether today<sargatanas> blist is and has been 200/200 for like 4months. something needs to be done for sure though. between rmt and hamsterwheel i'm starting to lose faith. give maybe a couple more months to see how this patch fleshes out with the new tombs and such, but i'll be playing eso in the days between weeks where i'm locked out of stuff. <3 later.

As has been stated again and again - there is absolutely no reason why your blist should be 200/200. Spammers are typically banned within a day, and your 200/200 list is most likely completely filled with banned spammers. There is no indication on your blist whether an account has been banned or not. If you see an account marked "Deleted" that account has NOT been banned - instead, the account owner deleted the account themselves.

Remove the top 100 or more names from your blist. I can virtually guarantee you won't receive a single /tell from any of them, as they are all long banned.

[Menace]

I'd like to make a suggestion, now this will not solve the problem but it will help when you've blocked these players by adding them to your blacklist.

Has anyone been chatting with a friend and replying to them using /r to all of a sudden your message does not go through and you get a msg on your screen saying you can't send a tell to someone on your blacklist? What I don't understand is why are these players even being considered an option for reply. The game should only add a player as a viable reply option if they are not on your blacklist and keep the previous valid player as your reply player.

Just my 2gil.

[Nouran]

In a general sense, we would like to avoid restricting the ability for new players to communicate with others, so we don't currently have any plans to make changes along the suggested lines. However, we will continue to evolve as we take measures against RMT and in-game spam, and likewise continue to ask for your help in reporting these violations.

Can you please input a way to Right click the name >> Report
instead of going to System >> Support Desk >> Contact us >> Report cheating and then fill all the infos ....
cant we just have a faster way to report RMT like a right click button that says report RMT and the system just copy the name of the teller and his message to u guys ??? i love reporting RMT tells but i got bored after reporting too many, i would love to keep reporting these if there was a faster way

[Arathornbr]

Well, I really dont know what SE is doing.
I ALWAYS blacklist every gil seller I see in this game and then I report this trash.
Until now just 2 (TWO) guys were banned, and my blacklist have a window full of names yet.

I wanna see some ACTION against those pigs.

[whoopeeragon]

Hello, all! This is LGM Enkrateia here. I had posted this in another thread; however, the information does seem relevant.

As time goes on, we are getting more and more RMT reports including the information that the blacklist is already full of RMT, so more cannot be added. Some reports that include a bit more information note that only prior entries that have changed to "Deleted" are being removed to make room for new entries.

I wanted to provide a bit of information and insight to address these concerns, which will hopefully help keep you from filling up your blacklist with RMT names that are never removed.

Once an account is found guilty of RMT solicitation, it is suspended indefinitely. However, the characters on that account are not deleted, since the suspension of the account is sufficient to prevent further solicitation from the account. Deleting the characters is an additional step that is not taken, since it is unnecessary, time consuming, and could result in account damage or loss in the case of a suspension that needs to be lifted, such as in the case of a compromised account used for RMT solicitation.

The blacklist is recommended as a temporary resolution to alleviate the unwanted solicitation, and is not meant to be a permanent state you place these names into. Removing the names periodically should allow us time to complete our investigation, and free up room in your blacklist if another account is used to solicit RMT.

Lead Game Master Enkrateia

Thank you for the response, kidvideo. Hopefully, I can provide some explanation that may help by discussing three countermeasures.

The blacklist is a character-focused resolution, preventing messages and other interactions from that character. Advertisements from another character would require an additional blacklist entry to prevent, and possibly additional reports to the Game Masters, so that we can investigate additional accounts that may be engaging in RMT solicitation.

Suspension, when issued by a Game Master, is an action against a single account. This should remove that account from continued RMT solicitation; however, if a single group is using multiple accounts for RMT solicitation, additional reports would help us find those accounts and issue actions against them for RMT solicitation. Game Master countermeasures against RMT solicitation accounts tend to be more noticeable, since they are reactive in nature. To specifically address your reply, a suspension prevents the account in question from continuing their solicitations, and is a sufficient method of doing so.

Finally, the Special Task Force and Account Admin review these account actions to determine if an account should be terminated and work towards preventing future RMT solicitation. These countermeasures do not tend to be noticed because they are proactive and preventative, mitigating future RMT issues. Relating this to your reply, we are constantly working on improving the speed of resolution and effectiveness of actions against RMT behaviour, so that the experience of our customers is as positive as possible.

There have been many strict or severe suggestions made to prevent all RMT solicitation in the game. These ideas, however, need to be implemented while balancing game mechanics with trying to eliminate this type of harassment, and requires constant work, since changing tactics and methods mean coming up with different countermeasures. These solicitation concerns comprise a lot of the tickets we get from customers, and we treat them seriously since they are the most common concern reported to us.

I hope this provides a bit more insight for you.

Lead Game Master Enkrateia

Worth a read.

Conclusion: delete names off your blist. They're long suspended, so you can free up space.

[Darki]

What astounds me is Final Fantasy *11* has had a system in place for years that has stopped RMT tells cold. It's a filter that blocks key words and phrases. It has been expanded and refined over many years.

And it has *not* effected regular game play. Why not just copy and paste it over to 14? It is a tried, tested and *PROVEN* method to work.

[JemC]

sry ........

[JemC]

nvm post wrong section