The way they have Fantasia restore and item restore as two separate subjects in the "support" tab in game is misleading.
If you read the full explanation its states they are one and the same. But that's at the way way bottom of the item restore explanation.
The Fantasia restoration request has its own tab, its own text and title.

I rushed it and restored a fantasia, but now I can't restore anything else in game.

The way they set up the two tabs for the same service was misleading. Intuitively one would think they are two separate services, not occupying the same slot.

Grinds my gears... they could have just made 1 tab and said "blah blah blah etc... restore any item.... one time only ...blah blah etc...PLEASE NOTE you can ALSO use this request to restore a fantasia BUT will then not be able to restore anything else. THIS IS A ONE TIME DEAL!"