First, given that we've seen subscription numbers in games like World of Warcraft decrease after they revamped their game system to offer less customization:

Will there be any more customization options available? As, given the current system, selecting a job with arbitrary skills available characters tend to become clones with very little about them being unique, beyond actual equipment.

Second, when will Add-On's become available? As this was rumored to be in 2.2 but I've seen no mention of this.

And finally, will we ever see the option to customize our character class combinations, similar to FFXI or something? For example, perhaps the ability to combine a job crystal with any of the three associated cross-class skill classes? Even if we can't combine any two classes, this certainly would go a long way to promoting unique character concepts; i.e. a Marauder/Paladin or Archer/Summoner. This doesn't actually seem like a very complicated process to implement.