Why I stopped paying for FFXIV

[Starlord]

Going to sound like a dick here, but if you don't want to see these threads, ignore them and move on.

Why do we need "I quit" threads? what purpose do they really serve? SE can clearly see that 1 person hasn't paid when their subs decrease by 1.

[Gramul]

Why do we need "I quit" threads? what purpose do they really serve? SE can clearly see that 1 person hasn't paid when their subs decrease by 1.

Again: To let them know "why".

Now, I'm not a business expert by any means. But if I was in charge of a company, understanding why someone wasn't paying would be something I would want to know.

[Royze]

Why do we need "I quit" threads? what purpose do they really serve? SE can clearly see that 1 person hasn't paid when their subs decrease by 1.

you are right sir. In fact, companies dish out billions every year to hear what their customers are saying. Its called Market Research. These forums are a cost effective way for SE to track and analyze the trends and opinions of its customers.
They are also a cost effective microphone for SE, but have no doubt, these forums primary purpose is to manage customer satisfaction.

SE, like any company, hates it when they feel their service is being complained about. But they would NEVER ask people to not share it with THEM.
Its actually the people that have nothing to add or complain about these threads that need to just ignore them and keep silent if they have nothing to say. If they like the game, trust me, their silence and subscriptions are making the statement.
Keep posting the why I quit threads.