I had one restored within 3 days when I put in a ticket.Has anyone actually gotten a potion restored via the one time restoration policy? I've had an open ticket since dec 20. I've asked 3 times what the hold up is and each time I received a reply saying they have received numerous requests and they need to investigate each one. Also to wait for a GM to contact me.
Over 20 days now! I think this is a bit ridiculous on there part....to keep stringing me, and probably others, along like this.
It's probably just become more well known and the service has slowed down because of all the requests being put in.



You'd think they would make the vials available by another way due to all the item restore requests..
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