SE:

If you don't have the capability to build more server structure for housing instances, I can understand, given that you guys have been playing catch-up for months at this point.

However, that is no excuse to place the existing housing spaces at such a high rate that no one can feasibly enjoy them, especially on a Legacy server. If it comes to the point where you simply do not have space left over on the houses and players are forced to wait until servers are upgraded or spaces become free, so be it. The player base would rather enjoy what you can provide than be forced to arbitrairly grind for what is effectively considered by the vast majority of the base to be casual content.

Lower the rates.