Quote Originally Posted by C-croft View Post
It's not TWC that the issue. Spamming them might help, but the issue lies with level3. Dont be surprised if this thread gets deleted though, since they tend to not like people posting threads advising to spam others.
Thanks for your opinion however that account is set up to deal specifically for Los Angeles TWC customers to send in their trace routes. Maybe you should lurk more.

Quote Originally Posted by Allyra View Post
I live in LA and have TWC. It's not free, but husband and I have had great success with pingzapper. It's $4 a month and has been extremely reliable.
Thank you for the idea. I've been trying WTFast on their 30 day trial and the wife is using a VPN. It helps however there are still massive 600ms+ spikes that still roll through. Sometime enough to knock us off FFXIV yet everything else performs flawlessly.