Was flaky originally here on the East Coast (TWC-SC), but after pulling in Tier3 and their tweaking the last couple months it is getting progressively better on the residential side. Grabbed my lappy at lunch and ran some pathpings periodically on a business class line and it is still pushing into around the 20% loss area--but that line is still going through Raleigh and Ashburne, while the Residential line I use is now going through Charlotte and Atlanta. So, there are still some circuits that need some love... but in some areas it's running pretty good.

At pre-launch and shortly after, I was in the 200-230ms latency range with consistent losses above 25%, peaked to up around 48% losses when they shot me across to LA and up through Seattle. That was a rough 2 weeks there. Since they brought me back to the East Coast corridors, I've stayed under 200ms latency and below the 25% loss ranges. Last run of tests was showing 80-100ms with around 7% loss. Disheartening to see they are still having issues with the LA and Palo Alto areas. Washington may still be having trouble too--they've been back and forth for a long time as well.

Things still till not perfect in SC, but seems to now be usable in my area on Residential service--BizClass is so oversold, it may take longer to get things resolved there. Time will tell how well they can clean things up though...hopefully they aren't done with the tweaking.