Time Warner SoCal Users / Any user with lag

[Allyra]

She ended up opening a case on it and told me that this is the first anyone in her department has heard of a problem like this or dealing with this game.

This is somewhat suspect and makes me think TWC just really isn't going to do anything about this issue.

You are not the first to report this issue to TWC in socal, nor is this even the first thread on the matter. So, if it's true no one has heard of it, that means all the previous complaints people have given them have gone in one ear and out the other.

I do agree though people need to keep reporting it so they stop ignoring it, however.

As an aside, we started using pingzapper and that fixed the problem for us for the time being (hopefully it gets resolved outside though to save the $4 a month).

From previous threads the issue seems to be with a server hop to Tata Communications labelled Palo Alto in the tracert. If you do talk to them again, mention this hop in particular.

People have contacted TWC and Tata about this, but ya.

[Zholi]

From previous threads the issue seems to be with a server hop to Tata Communications labelled Palo Alto in the tracert. If you do talk to them again, mention this hop in particular.

People have contacted TWC and Tata about this, but ya.

That seemed to be where the issue was before, but they seem to have changed to Level3. It actually seems even worse than before. That's when I finally broke down and started using a VPN, which has given me more or less a perfect connection. Honestly things have gotten so bad that it's practically required in order to play, especially endgame.