For Those with Time Warner Cable( Lag Issue)

[Levauron]

Same issue here..I am in charlotte, nc as well.....I wonder if we can atleast have some indication on wether SE is looking in to the issue?

[Hechicera]

WTFast isn't working for me But I think I know where TWC is failing me after doing a bunch of tracerts.

7 36 ms 34 ms 35 ms ix-17-0.tcore2.AEQ-Ashburn.as6453.net [216.6.87.149]

Been running tracert's a lot since this this thread started, and my brother is visiting for holidays. It is very obvious the lag is worse here (TWC, NC) than where he lives. However, that node, and the tbone one before it, or the other AEQ-Ashburn hop after it ... one of those three almost always congest in EST evenings and give a timeout in one of the three pings to them.

My latency is not bad off peak hours, but during the evening it is very spiky. Also TWC NC shapes by neighborhood traffic also in primetime (when everyone Netflix), so its a double whammy. I am loathe to pay for WTFast as we already pay for the higher tier to avoid the local shaping.

[gl0ry]

I've been suffering from this issue since the release. I got Battleping about a week after release and have used it ever since. I haven't had a lag issue ever since and get constantly aggravated when people in my FC complain about lag. Get a VPN. It solved all my issues in this game as well as WoW.

I like TWC, but their routing seems atrocious for some MMOs

[Gothmog]

TWC isn't going to help much with this issue TBH, especially if it's more than one company away from their nodes, and most of the time they'll stop support after theirs. I've ended up using a VPN which has pretty much fixed the issue for me.

[Lyriq]

I also live in Los Angeles & have TWC. I don't know all the tech language for this issue, but it's been plaguing me for at least 2 weeks now as well. It's made the game unplayable for me as well. If it wasn't for me playing as a SCH & having a fairy around, those 4-5 second lag spikes would have made for quite a few dead tanks. I'm gonna try Battleping or WTFast in the mean time but I hope whatever this issue is gets repaired soon. This is ridiculous.

[DaYDreaM90]

LOL SMH I don't know if i should be happy or sad that this is a common issue for people using TWC as ISP. Guess the problem wasn't my roommates torrenting...... Upgraded to Ultimate internet service for nothing hahaha. I'm going to download WTFast right now, will come back with update

I live in Gardena CA (Pretty much Los Angeles)

[Naanta]

Just wanted to add that I've tried WTFast and Battleping, both seems to help but from I can tell Battleping has given better results. The game seems alot more smooth then it was.

[Pandemonium88]

So I don't think it's just western US, as I am in FL and have been experiencing issues for more than 3 weeks now.
Here's some info, and I realize that part of it is my ISP (BrightHouse, TWC subsidiary)

C:\Users\MEGATRON>tracert 199.91.189.38

Tracing route to 199.91.189.38 over a maximum of 30 hops

1 742 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 7 ms 6 ms ten0-0-0-7.ORLD52-ser2.bhn.net [97.69.193.142]
4 10 ms 7 ms 7 ms ten0-7-0-4.orld48-car2.bhn.net [71.44.60.128]
5 1611 ms 20 ms 23 ms ten0-15-0-1.orld71-car2.bhn.net [97.69.194.26]
6 14 ms 15 ms 15 ms 72-31-193-191.net.bhntampa.com [72.31.193.191]
7 12 ms 13 ms 12 ms 4.68.70.153
8 47 ms 46 ms 45 ms ae-8-8.ebr1.Atlanta2.Level3.net [4.69.137.150]
9 46 ms 49 ms 44 ms ae-6-6.ebr1.Washington12.Level3.net [4.69.148.10
6]
10 45 ms 45 ms 45 ms ae-1-100.ebr2.Washington12.Level3.net [4.69.143.
214]
11 63 ms 45 ms 45 ms 4.69.201.69
12 219 ms 46 ms 46 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]

13 45 ms 48 ms 45 ms ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]

14 45 ms 45 ms 45 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
15 46 ms 47 ms 47 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

16 47 ms 47 ms 47 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
17 * * * Request timed out.
18 45 ms 45 ms 47 ms 192.34.76.2
19 54 ms 50 ms 55 ms 199.91.189.234
20 534 ms 44 ms 45 ms 199.91.189.38

Trace complete.

This is when I use my VPN (Private Internet Access)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\MEGATRON>tracert 199.91.189.38

Tracing route to 199.91.189.38 over a maximum of 30 hops

1 15 ms 15 ms 15 ms 10.170.121.1
2 16 ms 16 ms 15 ms 68-233-234-193.static.hvvc.us [68.233.234.193]
3 17 ms 20 ms 17 ms ve225.ebr1.tpa.hivelocity.net [206.51.235.209]
4 20 ms 15 ms 19 ms xe-8-0-0.bar1.Tampa1.Level3.net [4.53.172.1]
5 18 ms 15 ms 16 ms ae-0-11.bar2.Tampa1.Level3.net [4.69.137.110]
6 80 ms 78 ms 79 ms ae-12-12.ebr1.Dallas1.Level3.net [4.69.137.118]

7 78 ms 78 ms 79 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

8 1318 ms 78 ms 82 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
9 80 ms 80 ms 79 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]

10 78 ms 80 ms 79 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

11 80 ms 81 ms 80 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
12 * * * Request timed out.
13 73 ms 95 ms 73 ms 192.34.76.2
14 74 ms 74 ms 74 ms 199.91.189.234
15 72 ms 74 ms 79 ms 199.91.189.38

Trace complete.

There is obviously something wrong with Level3.

[ZohnoReecho]

So I don't think it's just western US, as I am in FL and have been experiencing issues for more than 3 weeks now.
Here's some info, and I realize that part of it is my ISP (BrightHouse, TWC subsidiary)

C:\Users\MEGATRON>tracert 199.91.189.38

Tracing route to 199.91.189.38 over a maximum of 30 hops

1 742 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 7 ms 6 ms ten0-0-0-7.ORLD52-ser2.bhn.net [97.69.193.142]
4 10 ms 7 ms 7 ms ten0-7-0-4.orld48-car2.bhn.net [71.44.60.128]
5 1611 ms 20 ms 23 ms ten0-15-0-1.orld71-car2.bhn.net [97.69.194.26]
6 14 ms 15 ms 15 ms 72-31-193-191.net.bhntampa.com [72.31.193.191]
7 12 ms 13 ms 12 ms 4.68.70.153
8 47 ms 46 ms 45 ms ae-8-8.ebr1.Atlanta2.Level3.net [4.69.137.150]
9 46 ms 49 ms 44 ms ae-6-6.ebr1.Washington12.Level3.net [4.69.148.10
6]
10 45 ms 45 ms 45 ms ae-1-100.ebr2.Washington12.Level3.net [4.69.143.
214]
11 63 ms 45 ms 45 ms 4.69.201.69
12 219 ms 46 ms 46 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]

13 45 ms 48 ms 45 ms ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]

14 45 ms 45 ms 45 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
15 46 ms 47 ms 47 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]

16 47 ms 47 ms 47 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
17 * * * Request timed out.
18 45 ms 45 ms 47 ms 192.34.76.2
19 54 ms 50 ms 55 ms 199.91.189.234
20 534 ms 44 ms 45 ms 199.91.189.38

Trace complete.

This is when I use my VPN (Private Internet Access)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\MEGATRON>tracert 199.91.189.38

Tracing route to 199.91.189.38 over a maximum of 30 hops

1 15 ms 15 ms 15 ms 10.170.121.1
2 16 ms 16 ms 15 ms 68-233-234-193.static.hvvc.us [68.233.234.193]
3 17 ms 20 ms 17 ms ve225.ebr1.tpa.hivelocity.net [206.51.235.209]
4 20 ms 15 ms 19 ms xe-8-0-0.bar1.Tampa1.Level3.net [4.53.172.1]
5 18 ms 15 ms 16 ms ae-0-11.bar2.Tampa1.Level3.net [4.69.137.110]
6 80 ms 78 ms 79 ms ae-12-12.ebr1.Dallas1.Level3.net [4.69.137.118]

7 78 ms 78 ms 79 ms ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

8 1318 ms 78 ms 82 ms ae-5-5.ebr2.Chicago1.Level3.net [4.69.140.193]
9 80 ms 80 ms 79 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.151.177]

10 78 ms 80 ms 79 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

11 80 ms 81 ms 80 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
12 * * * Request timed out.
13 73 ms 95 ms 73 ms 192.34.76.2
14 74 ms 74 ms 74 ms 199.91.189.234
15 72 ms 74 ms 79 ms 199.91.189.38

Trace complete.

There is obviously something wrong with Level3.

Your isssue starts in the early nodes (node 5, 1611 ms). I would call your ISP and check with them if it's their node.

[Valkrist]

Using TWC from Lancaster, CA and the game's totally unplayable. Just today we were getting from 40 to 60 second lag with 1-2 seconds of it working in between.



Currently node 7 for us gets up to 40% packet loss and TWC is telling us that their node isn't their node. Though on average it's looking around 30% packet loss... Which isn't very good....

Otherwise Level 3's nodes are really bad. Especially node 16 which has given us about an average of 20% loss.